Fraud Risk Analyst I – Investigate & Resolve Alerts

Truist Financial; Wilson (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

401k plan

Paid holidays

Vacation days

Job summary

Truist Financial Corporation is seeking a Fraud Analyst to perform research and loss mitigation across intake channels, making decisions in accordance with policies. You will analyze account activity and research transactional data to assess risk and ensure Fraud Solution Service Delivery requirements are met.

The role requires strong investigative and analytical skills, the ability to work under pressure, and flexibility to adapt to changing regulations.

Qualifications

• High school diploma or equivalent education.
• One year of banking, financial industry or related experience.
• Ability to learn and perform complex processes in order to meet procedures and regulations.
• Strong investigative, analytical, and critical thinking skills.
• Strong work prioritization and time management skills.
• Strong interpersonal, communication and client service skills.

Responsibilities

• Analyze and decide Fraud Solution Service Delivery related cases or alerts.
• Use banking systems to investigate and research all transactional information to ensure requirements are met.
• Conduct client research.
• Apply critical thinking to make decisions based on alert types.
• Use internal and external applications to assist investigation and research.
• Resolve cases with awareness of timelines as directed by Fraud Solution Service Delivery.

Skills

Investigative skills

Analytical thinking

Time management

Communication skills

MS Office proficiency

Learning ability

Education

High school diploma or equivalent

Associate Degree

Tools

Microsoft Office

Job description

Truist Financial Corporation is seeking a Fraud Analyst to perform research and loss mitigation across intake channels, making decisions in accordance with policies. You will analyze account activity and research transactional data to assess risk and ensure Fraud Solution Service Delivery requirements are met.

The role requires strong investigative and analytical skills, the ability to work under pressure, and flexibility to adapt to changing regulations.