Fraud Response & Investigation Specialist

AppleOne Employment Services; City of Rochester (NY); On-site; USD 24,000 - 34,000; Full time

Job summary

AppleOne Employment Services in Rochester, NY is seeking a Fraud Specialist for a 6‑month contract. The role focuses on investigating and remediating fraud activity reported by clients and partners, educating clients on best practices, and coordinating with financial institutions to freeze accounts and recover illicit funds.

The position requires an associate degree in criminal justice, economic crime investigation, finance, or business, and about one year of fraud or investigations experience;

Qualifications

• Associate degree in Criminal justice, Economic crime investigation, Finance or Business.
• 1 year of experience in fraud, investigations, banking, compliance or finance.

Responsibilities

• Review high‑risk clients and transactions to identify repeat offenders and prevent high‑risk activity.
• Receive inbound fraud concerns and escalations from clients and partners via phone and email.
• Investigate escalations in a timely manner to reduce losses.
• Maintain strong partnership and client‑facing communication.
• Coordinate with financial institutions to freeze accounts and recover illicit funds.
• Submit indemnification letters and relay investigation results to banks and clients.

Skills

Fraud investigation

Client communication

Attention to detail

Education

Associate degree in Criminal justice

Associate degree in Economic crime investigation

Associate degree in Finance

Associate degree in Business

Job description

AppleOne Employment Services in Rochester, NY is seeking a Fraud Specialist for a 6‑month contract. The role focuses on investigating and remediating fraud activity reported by clients and partners, educating clients on best practices, and coordinating with financial institutions to freeze accounts and recover illicit funds.

The position requires an associate degree in criminal justice, economic crime investigation, finance, or business, and about one year of fraud or investigations experience;