Fraud Investigation Specialist

Moniepoint; United States; On-site; USD 60,000 - 90,000; Full time

Job summary

Moniepoint Inc. is seeking a Fraud Investigation Officer to detect and investigate suspected fraud, analyze transaction patterns, and support recovery efforts across our platform. You will document findings, maintain case records, and escalate high‑risk cases adhering to SLAs.

The ideal candidate has a bachelor’s degree and 2–4 years in fraud investigations or related risk roles, with strong analytical skills, attention to detail, and excellent communication for cross‑functional collaboration.

Qualifications

• Bachelor's degree in a relevant field.
• 2–4 years' experience in fraud investigations, banking, fintech, or a related risk function.
• Knowledge of digital payment fraud, transaction analysis, and fraud investigation techniques is an advantage.

Responsibilities

• Investigate fraud cases and determine appropriate outcomes based on available evidence.
• Analyze transaction patterns to identify fraud trends and emerging risks.
• Document investigation findings and maintain accurate case records.
• Support fund recovery efforts by engaging internal and external stakeholders.
• Escalate complex or high-risk cases in a timely manner.
• Recommend process and control improvements based on investigation findings.
• Collaborate with Product, Operations, Compliance, Customer Support, and other stakeholders to resolve fraud-related issues.
• Ensure investigations are completed within agreed service levels (SLAs).

Skills

Fraud investigations

Analytical thinking

Stakeholder management

Communication

Education

Bachelor's degree

Job description

Moniepoint Inc. is seeking a Fraud Investigation Officer to detect and investigate suspected fraud, analyze transaction patterns, and support recovery efforts across our platform. You will document findings, maintain case records, and escalate high‑risk cases adhering to SLAs.

The ideal candidate has a bachelor’s degree and 2–4 years in fraud investigations or related risk roles, with strong analytical skills, attention to detail, and excellent communication for cross‑functional collaboration.