Fraud QA Analyst - Elevate Investigations

Guidehouse; Tysons (VA); Hybrid; USD 98,000 - 163,000; Full time

Benefits offered by this job

Medical, Rx, Dental & Vision Insurance

401(k) Retirement Plan

Parental Leave and Adoption Assistance

Mobility Stipend

Employee Referral Program

Discretionary bonus

Job summary

Guidehouse in Tysons, VA is seeking a Fraud Operations Analyst to review investigations and identity verification processes, ensuring accuracy, consistency, and adherence to established procedures.

You will evaluate investigative work products, identify trends, and provide constructive feedback to investigators, helping to maintain the integrity and effectiveness of fraud detection and identity verification operations in a production-driven setting.

Qualifications

• 3–5 years of experience in identity fraud investigations or related fields.
• Ability to OBTAIN and MAINTAIN a Federal or DoD Public Trust; active/public trust are preferred.
• Must be a US Citizen due to client engagements.
• Strong analytical skills and attention to detail; assess quality, accuracy, completeness and consistency.
• Experience documenting procedures or training materials.

Responsibilities

• Review fraud investigations and operational activities for accuracy, consistency, and adherence to procedures.
• Evaluate investigative work, identify trends, and provide constructive feedback to investigators.
• Support identity verification and fraud detection operations to maintain integrity of processes.
• Communicate findings and recommendations effectively in a production-based, metrics-driven environment.

Skills

Identity fraud investigations

Fraud operations

Investigative review and analysis

Attention to detail

Written and verbal communication

Metrics-driven environment

Tools

LexisNexis

Socure

Job description

Guidehouse in Tysons, VA is seeking a Fraud Operations Analyst to review investigations and identity verification processes, ensuring accuracy, consistency, and adherence to established procedures.

You will evaluate investigative work products, identify trends, and provide constructive feedback to investigators, helping to maintain the integrity and effectiveness of fraud detection and identity verification operations in a production-driven setting.