Fraud Protection Analyst: Payments Risk & Prevention

First Horizon Bank; Charlotte (NC); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Medical with wellness incentives

HSA with company match

Tuition reimbursement

401(k) with match

Job summary

First Horizon Bank is seeking a Fraud Analyst to support the Director of Fraud Prevention. The role requires investigating outsorted payments, understanding end-to-end payment flows, and ensuring deadlines are met while balancing fraud loss and customer satisfaction.

The candidate should have a bachelor’s degree and at least two years of fraud experience, with domestic travel as needed. This is an on-site role based in Memphis, TN or Charlotte, NC.

Qualifications

• Bachelor degree required in a relevant field or business discipline.
• Two years of fraud industry experience preferred.
• Must be able to travel domestically as required.

Responsibilities

• Investigate outsorted exception payments and ensure timely processing.
• Evaluate fraud risk and balance customer expectations with loss prevention.
• Collaborate with Fraud Protection Services to improve workflows.
• Provide feedback on changing fraud trends and automation opportunities.
• Communicate findings clearly to leadership and partners.

Skills

Fraud investigation

Analytical skills

Risk assessment

Communication

Education

Bachelor's degree

Job description

First Horizon Bank is seeking a Fraud Analyst to support the Director of Fraud Prevention. The role requires investigating outsorted payments, understanding end-to-end payment flows, and ensuring deadlines are met while balancing fraud loss and customer satisfaction.

The candidate should have a bachelor’s degree and at least two years of fraud experience, with domestic travel as needed. This is an on-site role based in Memphis, TN or Charlotte, NC.