Fraud & Product Delivery Analyst

City National Bank; Newark (DE); Hybrid; USD 47,000 - 69,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) matching

Tuition reimbursement

Time away benefits

Fertility and health programs

Career mobility support

Colleague resource groups

Job summary

City National Bank is seeking a Fraud Delivery Analyst to partner with product, technology, and business teams in a fast-paced environment. The role is ideal for recent graduates or early-career professionals building a foundation in business analysis, technology, and process improvement.

The successful candidate will gather requirements, define scope, support process improvements, and contribute to proposals while developing robust documentation to guide decisions.

Qualifications

• Bachelor's Degree or equivalent work experience.
• Minimum 1+ years of experience in product management, business analysis, or related technical roles.
• Strong analytical thinking and communication skills.

Responsibilities

• Partner with stakeholders to gather, analyze, and document business requirements.
• Assist in defining project scope, objectives, and functional specifications aligned with business needs.
• Support process improvement initiatives by identifying inefficiencies and recommending data-driven solutions.
• Conduct research and analysis to evaluate business challenges and their relationship to technology solutions.
• Contribute to project proposals, including problem definition, solution evaluation, and cost-benefit analysis.
• Develop documentation such as reports, process flows, and models to support decision-making.

Skills

Analytical thinking

Problem-solving

Communication

Interpersonal skills

Teamwork

Adaptable

Education

Bachelor's Degree or equivalent

Job description

City National Bank is seeking a Fraud Delivery Analyst to partner with product, technology, and business teams in a fast-paced environment. The role is ideal for recent graduates or early-career professionals building a foundation in business analysis, technology, and process improvement.

The successful candidate will gather requirements, define scope, support process improvements, and contribute to proposals while developing robust documentation to guide decisions.