Fraud Delivery Analyst

City National Bank; Ogletown (DE); On-site; USD 65,000 - 105,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) matching

Tuition reimbursement

Paid time off

Fertility benefits

Career mobility

Employee resource groups

Job summary

City National Bank is seeking a Fraud Delivery Analyst who will partner with Product, Technology, and business teams to deliver new products and capabilities in a fast-paced environment. This role suits recent graduates or early-career professionals building fundamentals in business analysis and process improvement.

The candidate should be analytical, curious, and collaborative, with strong communication and the ability to work across teams to drive outcomes.

Qualifications

• Bachelor's degree or equivalent work experience.
• 1+ years of experience in product management, business analysis, or related technical roles.
• Strong analytical thinking and communication skills.

Responsibilities

• Partner with stakeholders to gather, analyze, and document business requirements.
• Assist in defining project scope, objectives, and functional specifications.
• Support process improvement initiatives by identifying inefficiencies and data-driven solutions.
• Conduct research and analysis to evaluate business challenges and their relationship to technology solutions.
• Contribute to project proposals, including problem definition, solution evaluation, and cost-benefit analysis.
• Develop documentation such as reports, process flows, and models to support decision-making.

Skills

Analytical thinking

Problem-solving

Communication

Teamwork

Education

Bachelor's degree or equivalent

Job description

FRAUD DELIVERY ANALYST

WHAT IS THE OPPORTUNITY?

In this role the Fraud Delivery Analyst will partner closely with Product, Technology, and business teams to help deliver new products and capabilities while learning about product principals and execution in faced-pace environment. This role is ideal for recent graduates or early-career professionals looking to build a strong foundation in business analysis, technology, and process improvement. This candidate is analytical, curious, and eager to learn, with strong communication skills and the ability to collaborate effectively across teams.

WHAT WILL YOU DO?

• Partner with stakeholders to gather, analyze, and document business requirements
• Assist in defining project scope, objectives, and functional specifications aligned with business needs
• Support process improvement initiatives by identifying inefficiencies and recommending data-driven solutions
• Conduct research and analysis to evaluate business challenges and their relationship to technology solutions
• Contribute to project proposals, including problem definition, solution evaluation, and cost-benefit analysis
• Develop documentation such as reports, process flows, and models to support decision-making

WHAT DO YOU NEED TO SUCCEED?

Required Qualifications*

• Bachelors Degree or equivalent work experience
• Minimum 1+ years of experience in product management, business analysis, or related technical roles

Additional Qualifications

• Strong analytical thinking and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work both independently and in a team environment
• Adaptable, highly trainable, and eager to grow within the role

WHAT'S IN IT FOR YOU?

Compensation

Starting base salary: $31.39 - $50.14 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

Benefits and Perks

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our Benefits and Perks.

ABOUT US

Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.

Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.