Fraud Prevention Program Manager, Last-Mile

Amazon; Bellevue (WA); On-site; USD 116,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs

Job summary

Amazon is seeking a Program Manager for Fraud Prevention to drive the execution and continuous improvement of fraud prevention programs across the Amazon Flex ecosystem. You will partner cross-functionally with technology, science, operations, legal, and finance teams to implement mechanisms that detect, prevent, and mitigate fraudulent activity.

This role emphasizes data-driven decision making, scalable enforcement actions, and balancing risk with delivery partner experience.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.

Responsibilities

• Own end-to-end fraud prevention programs—from problem identification to launch and post-launch iteration.
• Develop and maintain operational metrics, dashboards, and reporting cadences to track fraud trends and program effectiveness.
• Write clear and compelling documents (narratives, program briefs, business reviews) to communicate status, risks, and recommendations to leadership.
• Partner with science and technology teams to define requirements for detection models and enforcement tooling.
• Coordinate cross-functional groups to drive alignment on priorities, timelines, and trade-offs.

Skills

Program management

Data analysis

Leadership communications

Education

Master's degree or MBA

Tools

AI tools

Job description

Amazon is seeking a Program Manager for Fraud Prevention to drive the execution and continuous improvement of fraud prevention programs across the Amazon Flex ecosystem. You will partner cross-functionally with technology, science, operations, legal, and finance teams to implement mechanisms that detect, prevent, and mitigate fraudulent activity.

This role emphasizes data-driven decision making, scalable enforcement actions, and balancing risk with delivery partner experience.