Fraud Prevention Program Lead, Last Mile Delivery

Amazon; Bellevue, Northern (WA, KY); Hybrid; USD 116,000 - 160,000; Full time

Benefits offered by this job

Health insurance

RSUs

Sign-on bonus

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a Program Manager for Fraud Prevention in Bellevue, WA to drive end-to-end fraud prevention initiatives across the Amazon Flex ecosystem. You will partner with technology, science, operations, legal, and finance to implement scalable mechanisms that detect and prevent fraud, while balancing risk with partner experience.

You will translate ambiguous problems into clearly scoped programs, define success metrics, and influence across senior leadership to deliver measurable

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.

Responsibilities

• Own end-to-end program management for fraud prevention initiatives — from problem identification and scoping through mechanism design, launch, and post-launch iteration
• Develop and maintain operational metrics, dashboards, and reporting cadences to track fraud trends, program effectiveness, and key performance indicators
• Write clear and compelling documents (narratives, program briefs, business reviews) to communicate program status, risks, and recommendations to leadership
• Partner with science and technology teams to define requirements for detection models, enforcement tooling, and automation capabilities
• Conduct root cause analysis on emerging fraud patterns and translate findings into actionable program recommendations
• Design and manage escalation workflows, investigation processes, and enforcement mechanisms in collaboration with operations and legal teams
• Coordinate cross-functional working groups to drive alignment on program priorities, timelines, and trade-offs

Skills

Program management

Data-driven decision making

Leadership to senior leadership

Education

MBA or Master’s in business/ops

Tools

AI tools knowledge

Job description

Amazon is seeking a Program Manager for Fraud Prevention in Bellevue, WA to drive end-to-end fraud prevention initiatives across the Amazon Flex ecosystem. You will partner with technology, science, operations, legal, and finance to implement scalable mechanisms that detect and prevent fraud, while balancing risk with partner experience.

You will translate ambiguous problems into clearly scoped programs, define success metrics, and influence across senior leadership to deliver measurable