Fraud Prevention & Operations Specialist

WesBanco Bank Inc.; New Albany (IN); On-site; USD 60,000 - 90,000; Full time

Job summary

WesBanco Bank Inc. in New Albany, Indiana, is seeking an Operations Fraud Specialist to review deposits, RDC and ATM items for potential fraud and to monitor digital banking transactions for suspicious activity.

The role involves assisting with training, developing and implementing procedures, and coordinating with the Fraud team on escalations to mitigate risk across Zelle, external transfers, and related systems.

Qualifications

• Minimum two years of banking experience, preferably in operations.
• High school diploma or GED required; associate degree preferred.
• Ability to learn various banking software programs.

Responsibilities

• Review deposits and check items for potential fraud across channels.
• Approve or decline items using Direct Link Risk Review.
• Monitor Zelle, External Transfers, and transaction activity for fraud.
• Assist with training and process improvements.
• Prepare affidavits for fraud and coordinate holds.
• Collaborate with branch and Fraud teams on escalations.
• Maintain procedures repository and support automation initiatives.

Skills

Fraud monitoring

Banking operations

Customer service

Team training

Education

High School Diploma or GED

Associate's Degree preferred

Tools

Direct Link Risk Review

Microsoft Office

Banking software

Job description

WesBanco Bank Inc. in New Albany, Indiana, is seeking an Operations Fraud Specialist to review deposits, RDC and ATM items for potential fraud and to monitor digital banking transactions for suspicious activity.

The role involves assisting with training, developing and implementing procedures, and coordinating with the Fraud team on escalations to mitigate risk across Zelle, external transfers, and related systems.