Fraud Prevention Associate, Commercial Card & Prepaid

JPMorgan Chase; Tampa (FL); Sur place; USD 90 000 - 130 000; Plein temps

Résumé du poste

JPMorganChase in Tampa, FL, is seeking a Commercial Card Fraud Prevention Associate to lead fraud prevention operations for Commercial Card and Prepaid clients. You will drive performance, loss management, and governance, partnering with cross-functional teams to deliver measurable outcomes.

You will mentor teams, oversee escalation handling, and produce executive-ready updates for leadership, reinforcing risk controls and client-first service in a fast-paced, high-volume environment.

Qualifications

• Demonstrated leadership experience in operations, fraud, risk, or client service.
• Strong ability to manage performance using metrics and routines in a high-volume setting.
• Proven analytical skills including trend and root-cause analysis.

Responsabilités

• Provide operational leadership for Commercial Card and Prepaid Fraud Prevention.
• Lead and develop people through coaching, performance management, engagement, succession planning, and talent development.
• Own performance management across service levels, productivity, quality, and escalation turnaround time.

Connaissances

Leadership

Performance management

Analytics

Executive presentation

Communication

Microsoft Office

Outils

Excel

PowerPoint

SharePoint

Description du poste

JPMorganChase in Tampa, FL, is seeking a Commercial Card Fraud Prevention Associate to lead fraud prevention operations for Commercial Card and Prepaid clients. You will drive performance, loss management, and governance, partnering with cross-functional teams to deliver measurable outcomes.

You will mentor teams, oversee escalation handling, and produce executive-ready updates for leadership, reinforcing risk controls and client-first service in a fast-paced, high-volume environment.