Fraud Ops Analyst (Mandarin & Cantonese Pro) – Hybrid

Citi; New York (NY); Hybrid; USD 13,000 - 23,000; Full time

Job summary

Citi is seeking a Fraud Operations Analyst with Mandarin and Cantonese proficiency in Kuala Lumpur for a hybrid role. You will contribute to fraud policy development, data analysis, and risk assessment, driving decisions that minimize losses.

The position collaborates with the Operations - Services team to strengthen controls and improve reporting accuracy. The ideal candidate has 0–2 years in a related role, strong communication, and a Bachelor’s degree.

Qualifications

• Bachelor’s degree or equivalent experience.
• Proficiency in Mandarin and Cantonese required.
• 0–2 years of experience in a related role.

Responsibilities

• Analyze fraud trends and investigate losses to identify patterns.
• Validate data and support fraud management analyses.
• Develop and produce management information systems and analyses.
• Recommend fraud prevention measures and monitor process quality.
• Provide input to cross-functional teams on process improvements.

Skills

Mandarin

Cantonese

Data analysis

Communication

Education

Bachelor’s degree

Job description

Citi is seeking a Fraud Operations Analyst with Mandarin and Cantonese proficiency in Kuala Lumpur for a hybrid role. You will contribute to fraud policy development, data analysis, and risk assessment, driving decisions that minimize losses.

The position collaborates with the Operations - Services team to strengthen controls and improve reporting accuracy. The ideal candidate has 0–2 years in a related role, strong communication, and a Bachelor’s degree.