Fraud Operations Specialist — Junior Investigator

Lead; New York (NY); Hybride; USD 68 000 - 80 000; Plein temps

Avantages offerts par ce poste

Equity grants

Cash bonus

Medical benefits

Dental benefits

Vision benefits

401k matching

Paid parental leave

Flexible vacation

Résumé du poste

Lead, a banking infrastructure platform, is seeking a Financial Crimes - Fraud Ops Specialist in New York City. This early-career role supports day-to-day fraud review activities with careful adherence to procedures, accuracy, and sound judgment as you build foundational investigative skills.

You will review activity within established workflows, document findings, escalate issues, maintain case records, and work with internal teams to strengthen controls.

Qualifications

• 1+ years of experience in fraud, banking operations, financial services, customer risk, investigations, or related environment preferred
• Strong attention to detail and ability to follow established procedures
• Clear written communication and documentation skills
• Ability to manage priorities in a deadline-driven environment
• Curiosity, coachability, and interest in developing fraud investigation skills
• Experience with case management, transaction review, or fraud tools preferred

Responsabilités

• Review fraud-related activity within established workflows and documented procedures
• Support routine alert and case handling with accuracy, consistency, and appropriate escalation
• Document findings clearly and maintain complete case records
• Identify suspicious patterns, unusual activity, or operational issues and raise them to senior team members
• Maintain service level expectations and support healthy queue management
• Build knowledge of fraud typologies, systems, and controls used across Fraud Operations
• Partner effectively with internal teams when coordination or follow-up is needed
• Learn how fraud rules, alerts, and workflows connect to review activity
• Perform other duties as assigned

Connaissances

Fraud experience

Attention to detail

Communication skills

Prioritization

Curiosity

Outils

Case management software

Fraud screening tools

Description du poste

Lead, a banking infrastructure platform, is seeking a Financial Crimes - Fraud Ops Specialist in New York City. This early-career role supports day-to-day fraud review activities with careful adherence to procedures, accuracy, and sound judgment as you build foundational investigative skills.

You will review activity within established workflows, document findings, escalate issues, maintain case records, and work with internal teams to strengthen controls.