Fraud Operations Analyst: Ecommerce Risk (Entry-Level)

eCosmetics; Pompano Beach (FL); On-site; USD 45,000 - 55,000; Full time

Job summary

eCosmetics, a fast-growing online beauty retailer, is seeking a Fraud Operations Analyst to join the team in Pompano Beach. The role involves reviewing orders, investigating fraud alerts, and turning findings into actionable insights to reduce risk.

No prior experience required — we’ll train you. You will learn to handle chargebacks, dispute research, and collaborate with teams to improve fraud review processes.

Qualifications

• Recent graduate or early-career candidate in Criminal Justice, Finance, Accounting, Business, Data Analytics, or related field.
• Curious, investigative mindset with ability to uncover what really happened.
• Sharp attention to detail and sound judgement.
• Clear writer with accurate documentation.
• Organized with ability to manage multiple priorities and deadlines.
• Proficiency with Excel or Google Sheets preferred.
• Based at Pompano Beach office; Monday–Friday 9:00–17:00.
• Salary expectations around $50,000 per year.

Responsibilities

• Review orders and transactions for signs of suspicious activity
• Investigate fraud alerts and manage assigned review queues
• Research chargebacks and payment disputes, gather evidence, and prepare responses
• Spot patterns in fraud activity, disputes, and order behavior
• Use fraud, payment, and order management platforms to research cases and document findings
• Work with other teams to resolve fraud-related questions and escalations
• Recommend improvements to our fraud review processes

Skills

Attention to detail

Investigative mindset

Written communication

Time management

Excel/Google Sheets

Education

Criminal Justice, Finance, Accounting, Business, Data Analytics

Tools

Excel

Google Sheets

Job description

eCosmetics, a fast-growing online beauty retailer, is seeking a Fraud Operations Analyst to join the team in Pompano Beach. The role involves reviewing orders, investigating fraud alerts, and turning findings into actionable insights to reduce risk.

No prior experience required — we’ll train you. You will learn to handle chargebacks, dispute research, and collaborate with teams to improve fraud review processes.