Fraud Operations Analyst

eCosmetics; Pompano Beach (FL); On-site; USD 45,000 - 55,000; Full time

Job summary

eCosmetics, a fast-growing online beauty retailer, is seeking a Fraud Operations Analyst to join the team in Pompano Beach. The role involves reviewing orders, investigating fraud alerts, and turning findings into actionable insights to reduce risk.

No prior experience required — we’ll train you. You will learn to handle chargebacks, dispute research, and collaborate with teams to improve fraud review processes.

Qualifications

• Recent graduate or early-career candidate in Criminal Justice, Finance, Accounting, Business, Data Analytics, or related field.
• Curious, investigative mindset with ability to uncover what really happened.
• Sharp attention to detail and sound judgement.
• Clear writer with accurate documentation.
• Organized with ability to manage multiple priorities and deadlines.
• Proficiency with Excel or Google Sheets preferred.
• Based at Pompano Beach office; Monday–Friday 9:00–17:00.
• Salary expectations around $50,000 per year.

Responsibilities

• Review orders and transactions for signs of suspicious activity
• Investigate fraud alerts and manage assigned review queues
• Research chargebacks and payment disputes, gather evidence, and prepare responses
• Spot patterns in fraud activity, disputes, and order behavior
• Use fraud, payment, and order management platforms to research cases and document findings
• Work with other teams to resolve fraud-related questions and escalations
• Recommend improvements to our fraud review processes

Skills

Attention to detail

Investigative mindset

Written communication

Time management

Excel/Google Sheets

Education

Criminal Justice, Finance, Accounting, Business, Data Analytics

Tools

Excel

Google Sheets

Job description

Fraud Operations Analyst - Beauty eCommerce

Type: Full-Time, Monday–Friday, 9:00 a.m.–5:00 p.m.

No experience necessary - we’ll train you.

Do you enjoy digging into the details and spotting patterns others miss? Join eCosmetics.com, a fast-growing online beauty retailer, as part of the team that keeps our business and our customers safe from fraud.

You’ll learn how to review orders and transactions, work fraud queues, investigate chargebacks, and turn what you find into insights that reduce risk.

This is an amazing opportunity for a recent graduate looking to break into fraud prevention, risk, payments, or ecommerce operations - and grow with a company that’s redefining how people shop online.

What You’ll Do

• Review orders and transactions for signs of suspicious activity
• Investigate fraud alerts and manage assigned review queues
• Research chargebacks and payment disputes, gather evidence, and prepare responses
• Spot patterns in fraud activity, disputes, and order behavior
• Use fraud, payment, and order management platforms to research cases and document findings
• Work with other teams to resolve fraud-related questions and escalations
• Recommend improvements to our fraud review processes

What We’re Looking For

• Recent grad or early-career candidate in Criminal Justice, Finance, Accounting, Business, Data Analytics, or a related field
• Curious, investigative mindset - you like figuring out what really happened
• Sharp attention to detail and sound judgment
• Clear writer who documents accurately
• Organized and able to juggle multiple priorities and time-sensitive deadlines
• Comfortable with Excel or Google Sheets = bonus points
• Monday through Friday, 9:00 a.m. to 5:00 p.m.
• Based at our Pompano Beach office
• $50,000 per year

What You’ll Gain

• Hands-on training in fraud prevention, chargebacks, and payment operations
• A wide range of real cases to investigate in a busy ecommerce environment
• A real voice in improving how we identify and respond to risk
• Benefits after 90 days

Why This Role Matters

Every order you review protects our customers and our bottom line. You’ll help us catch suspicious activity, win disputes, and make smarter decisions about orders. If you enjoy solving puzzles and turning individual cases into useful insights, you’ll thrive here.