Fraud Investigations Team Lead - Elevate Risk & Compliance

US Bank; Columbus (OH); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Healthcare

Retirement plan

Paid vacation

Job summary

U.S. Bank is seeking a Senior Manager of Fraud Investigations in Columbus, OH to lead a team of 8–14 investigators, steer case strategy, and ensure timely SAR filings while maintaining regulatory compliance.

You will partner with Compliance, Legal, Risk, and Technology to identify fraud trends, implement process improvements, and develop staff through coaching and performance management.

Qualifications

• Bachelor's degree or equivalent work experience.
• Typically more than eight years of applicable experience.

Responsibilities

• Lead and develop a team of 8-14 fraud investigators through coaching, performance management, training, and employee development.
• Monitor productivity, quality, aging, and service-level metrics to ensure operational goals are met.
• Ensure investigations and SAR recommendations are accurate, timely, and compliant with regulatory requirements.
• Identify emerging fraud trends, control gaps, and operational risks through investigative findings.

Skills

Leadership

Stakeholder Mgmt

Data Analysis

Regulatory Knowledge

Case Management

Communication

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Case Management Systems

Fraud Analytics Tools

Job description

U.S. Bank is seeking a Senior Manager of Fraud Investigations in Columbus, OH to lead a team of 8–14 investigators, steer case strategy, and ensure timely SAR filings while maintaining regulatory compliance.

You will partner with Compliance, Legal, Risk, and Technology to identify fraud trends, implement process improvements, and develop staff through coaching and performance management.