Fraud Investigations Analyst - Private Banking

Citi; New York (NY); Hybrid; USD 37,000 - 57,000; Full time

Job summary

Citi Private Bank is seeking a Fraud Ops Intermediate Analyst to identify, investigate, and mitigate fraud risks affecting clients. The role balances strong analytical judgment with robust controls in a 24/7 environment, requiring collaboration with cross-functional teams to protect wealthy clients.

The candidate will handle complex investigations, escalate where needed, and support operational readiness while maintaining a high standard of client experience.

Qualifications

• Bachelor’s degree in Banking, Finance, Business, Risk Management, or related field.
• 3–5 years of experience in fraud operations or related fields.
• Fluency in English; Cantonese/Mandarin helpful for APAC/EMEA shifts.

Responsibilities

• Investigate and resolve fraud alerts and suspicious activity.
• Conduct in-depth analysis of transactions to identify fraud schemes.
• Initiate outbound verification communications with clients.
• Lead investigations with comprehensive reporting.
• Support 24/7 monitoring, compliance, and control objectives.

Skills

Analytical skills

Communication skills

Stakeholder management

Education

Bachelor’s degree in Banking, Finance, Business, Risk Management, or related field

Job description

Citi Private Bank is seeking a Fraud Ops Intermediate Analyst to identify, investigate, and mitigate fraud risks affecting clients. The role balances strong analytical judgment with robust controls in a 24/7 environment, requiring collaboration with cross-functional teams to protect wealthy clients.

The candidate will handle complex investigations, escalate where needed, and support operational readiness while maintaining a high standard of client experience.