Fraud Investigations Analyst

General Electric Credit Union; Blue Ash (OH); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

Life and Disability insurance options

401k Retirement plan with employer-mun

Job summary

General Electric Credit Union is seeking a Fraud Analyst to review alerts, checks, and security footage to detect fraudulent activity. The role entails documenting cases and escalating major cases to a Fraud Investigator for in-depth review.

Ideal candidates have 3–5 years in banking or investigations, strong communication, detail orientation, and analytical skills. Located at our Ohio branch network with continued opportunities for growth.

Qualifications

• High school diploma or GED required; college degree preferred.
• Minimum 3–5 years of experience in banking, law enforcement, or investigations.
• Excellent written and verbal communication.
• Ability to analyze information and maintain detailed case records.

Responsibilities

• Conduct fraud investigations and maintain case records.
• Review mobile deposits and identify fraudulent checks.
• Investigate potential fraudulent transactions and take action to protect the credit union and members.
• Suggest and implement methods to combat fraud and assist members.
• Review suspicious online applications and make recommendations.
• Review Verafin fraud alerts and analyze banking activity.
• Assist internal team members with fraud complaints.
• Respond to Fraud Department emails and phone calls.
• Perform other duties to support the Fraud Department.

Skills

Strong communication skills

Problem-solving

Detail-oriented

Active listening

Education

High school diploma or GED

College degree preferred

Job description

General Electric Credit Union is seeking a Fraud Analyst to review alerts, checks, and security footage to detect fraudulent activity. The role entails documenting cases and escalating major cases to a Fraud Investigator for in-depth review.

Ideal candidates have 3–5 years in banking or investigations, strong communication, detail orientation, and analytical skills. Located at our Ohio branch network with continued opportunities for growth.