Fraud Analyst

General Electric Credit Union; Blue Ash (OH); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

Life and Disability insurance options

401k Retirement plan with employer-mun

Job summary

General Electric Credit Union is seeking a Fraud Analyst to review alerts, checks, and security footage to detect fraudulent activity. The role entails documenting cases and escalating major cases to a Fraud Investigator for in-depth review.

Ideal candidates have 3–5 years in banking or investigations, strong communication, detail orientation, and analytical skills. Located at our Ohio branch network with continued opportunities for growth.

Qualifications

• High school diploma or GED required; college degree preferred.
• Minimum 3–5 years of experience in banking, law enforcement, or investigations.
• Excellent written and verbal communication.
• Ability to analyze information and maintain detailed case records.

Responsibilities

• Conduct fraud investigations and maintain case records.
• Review mobile deposits and identify fraudulent checks.
• Investigate potential fraudulent transactions and take action to protect the credit union and members.
• Suggest and implement methods to combat fraud and assist members.
• Review suspicious online applications and make recommendations.
• Review Verafin fraud alerts and analyze banking activity.
• Assist internal team members with fraud complaints.
• Respond to Fraud Department emails and phone calls.
• Perform other duties to support the Fraud Department.

Skills

Strong communication skills

Problem-solving

Detail-oriented

Active listening

Education

High school diploma or GED

College degree preferred

Job description

Fraud Analyst

Primary Duties and Responsibilities:

General Electric Credit Union is a not-for-profit, member-owned full service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky. At GECU, we pride ourselves on maintaining quality service, being an employee-friendly workplace, and developing our team members while teaching you the skills to lead you to career advancement opportunities.

Overview:

The Fraud Analyst will review fraud alerts, checks, documents, and security footage to detect fraudulent activity. Additionally, the Fraud Analyst will create reports documenting any detected fraudulent activity and forward all major fraud cases to a Fraud Investigator for further review and in-depth investigation.

Essential Responsibilities:

• Conduct fraud investigations and maintain case records
• Review mobile deposits and identify fraudulent checks
• Investigate potential fraudulent transactions and take appropriate action to protect the credit union and its members
• Suggest and create new methods and strategies to help combat fraud and assist our members
• Review suspicious online account/loan applications and make appropriate recommendations
• Review Verafin fraud alerts, analyze banking activity, identify fraudulent activity, and take appropriate action
• Assist internal team members with fraud complaints or concerns
• Respond to assigned Fraud Department emails and phone calls
• Perform other duties to support the Fraud Department as necessary

Education and Experience:

• High school diploma or GED required; college degree preferred
• Minimum 3-5 years of experience in banking, law enforcement, or investigations required

Knowledge, Skills, and Abilities:

• Strong written and verbal communication skills
• Good problem-solving skills
• Detail-oriented
• Adept at active listening and capable of analyzing information

At GECU, we want to support your wellbeing by offering a wide range of benefits:

• Health, Dental and Vision insurance
• Life and Disability insurance options
• Paid Time Off starts accruing once hired and take your birthday off -paid
• 401k Retirement plan with up to a 10% match of your base gross compensation
• Tuition reimbursement opportunities & professional development
• Volunteer opportunities -and earn additional PTO hours!
• On-site clinics for Vaccines and Mammograms

And many more!

Come join GECU as we are a curated culture of respect, understanding, and mutual recognition. We believe forming bonds and connecting with each other only stands to strengthen the service we provide to our members in our mission of improving the Quality of Financial lives!

General Electric Credit Union is an Equal Opportunity Employer