Fraud & Financial Crimes Investigator

The Western Union Company; Atlanta (GA); Hybrid; USD 64,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K Plan

Tuition Assistance

Employee Discount

Parental Leave

Job summary

The Western Union Company is seeking a Fraud Analyst to support its Agent Monitoring and Investigation program, focusing on identifying and mitigating fraud, AML, sanctions, and other financial crime risks across the agent network.

You will partner with Compliance and business stakeholders, analyze transaction data, document findings, and recommend mitigation actions. This hybrid role requires 2+ years of investigation experience and a Bachelor’s degree.

Qualifications

• 2+ years of experience conducting fraud investigations, AML, financial crimes compliance, BSA compliance, sanctions compliance, risk management, or related investigative activities.
• Experience reviewing and analyzing large volumes of transactional, customer, or account data to identify potential risks.
• Experience documenting investigative findings and recommendations in accordance with procedures and regulatory requirements.
• Experience using Microsoft Excel to analyze transactional, customer, or investigative data and support reporting activities.
• Bachelor's degree or equivalent combination of education and relevant work experience.

Responsibilities

• Identify and mitigate fraud, money laundering, sanctions, and other financial crime risks across the Western Union agent network.
• Partner with Compliance, Financial Crimes, and business stakeholders to conduct investigations and support regulatory monitoring.
• Investigate agents, agent owners, and agent networks to identify fraud and compliance risks.
• Analyze transaction activity and customer information to identify unusual patterns indicating money laundering or fraud.
• Perform risk-based reviews using internal systems and investigative tools to evaluate regulatory risks.
• Document investigative findings, conclusions, and recommendations in accordance with internal policies and regulatory requirements.
• Assess risks and recommend mitigation actions including escalation or monitoring enhancements.
• Support regulatory and settlement-related requirements by ensuring monitoring and investigations are completed on time.
• Collaborate with cross-functional teams to gather information and support business decisions.
• Identify emerging fraud trends and provide insights to strengthen risk controls and investigation processes.
• Contribute to continuous improvement initiatives in monitoring and risk management.

Skills

Fraud investigations

AML

Regulatory compliance

Data analysis

Risk management

Investigations leadership

Regulatory requirements

Education

Bachelor's degree or equivalent

Tools

Microsoft Excel

Job description

The Western Union Company is seeking a Fraud Analyst to support its Agent Monitoring and Investigation program, focusing on identifying and mitigating fraud, AML, sanctions, and other financial crime risks across the agent network.

You will partner with Compliance and business stakeholders, analyze transaction data, document findings, and recommend mitigation actions. This hybrid role requires 2+ years of investigation experience and a Bachelor’s degree.