Fraud & Disputes Risk PM: Bank Charter Readiness

Mercury; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Mercury is seeking a generalist program manager to join the Fraud & Disputes Enablement team. You will build programs from zero to one, lead Bank Charter Readiness, and drive data-driven improvement across risk operations.

With 5+ years in program management within risk/compliance/fraud, you will translate regulatory expectations into actionable plans and own dashboards, OKRs, and reporting. Proficiency with AI and automation is a plus.

Qualifications

• 5+ years of program management experience in risk, compliance, fraud, disputes, or operations.
• Working knowledge of regulated banking and regulators, examiners, or auditors.
• Strong data skills and experience using AI and automation to improve work.

Responsibilities

• Lead Bank Charter Readiness by translating regulatory expectations into clear, sequenced work plans.
• Own goal tracking and reporting for Fraud & Disputes, including OKRs and dashboards.
• Use data and AI to improve quality, productivity, and compliance across risk operations.

Skills

Program management

Risk & compliance

Data analytics

AI & automation

Regulatory awareness

Tools

Dashboards (OKRs)

AI tools

Job description

Mercury is seeking a generalist program manager to join the Fraud & Disputes Enablement team. You will build programs from zero to one, lead Bank Charter Readiness, and drive data-driven improvement across risk operations.

With 5+ years in program management within risk/compliance/fraud, you will translate regulatory expectations into actionable plans and own dashboards, OKRs, and reporting. Proficiency with AI and automation is a plus.