Fraud & Disputes Product Analyst — Customer Impact

Testing Site - JPMC; Columbus (OH); Sur place; USD 90 000 - 120 000; Plein temps

Résumé du poste

Testing Site - JPMC is seeking a Product Analyst in Claims, Disputes, and Fraud Operations to help define vision, strategy, and roadmaps for customer-focused product offerings.

You will voice the customer, guide end-to-end product lifecycle, collaborate with cross-functional teams to deliver scalable, reliable products and drive client value.

This role emphasizes data analytics, discovery, and market research to inform decisions and measure success.

Qualifications

• 3+ years of experience or equivalent expertise in product management or a relevant domain area.
• Advanced knowledge of the product development life cycle, design, and data analytics.
• Experience in product life cycle activities including discovery and requirements definition.

Responsabilités

• Develops a product strategy and product vision that delivers value to customers.
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition.
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability.

Connaissances

Product management

Data analytics

Market research

Description du poste

Testing Site - JPMC is seeking a Product Analyst in Claims, Disputes, and Fraud Operations to help define vision, strategy, and roadmaps for customer-focused product offerings.

You will voice the customer, guide end-to-end product lifecycle, collaborate with cross-functional teams to deliver scalable, reliable products and drive client value.

This role emphasizes data analytics, discovery, and market research to inform decisions and measure success.