Fraud Detection & Investigations Lead

PNC Financial Services Group, Inc.; Louisville, Northern (KY, KY); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with company match

Paid time off and holidays

Job summary

PNC Financial Services Group, Inc. is seeking a Detect & Investigation Analyst Lead in Louisville, KY. The role focuses on reviewing check fraud claims, validating incidents, and mitigating risk by coordinating with customers, banks and law enforcement as needed.

The position requires strong analytical and communication skills to handle complex cases, lead a small team, and ensure compliance with UCC and Reg CC. In-office environment; benefits described in detail.

Qualifications

• Bachelor's degree required.
• No certification required.
• Experience with fraud detection or investigation is preferred.

Responsibilities

• Reviews and investigates customer cases, reports and work for potential and actual loss.
• Minimizes fraud, AML and organizational risk.
• Performs early detection of suspicious activity.
• Controls and prevents losses.
• May lead and train staff in detection and investigation.
• researches and analyzes bank activities to detect fraudulent behavior.
• Recommends disposition and identifies gaps for control enhancements.
• Uses defined procedures to resolve issues and escalates trends when needed.

Skills

Analytical thinking

Bank fraud

Decision making

Fraud detection

Operational risk

Researching

Problem solving

Effective communications

Risk mitigation strategies

Interpersonal communication

Education

Bachelor's degree

Tools

COR/CIF mainframe

Service Browser

Excel

Job description

PNC Financial Services Group, Inc. is seeking a Detect & Investigation Analyst Lead in Louisville, KY. The role focuses on reviewing check fraud claims, validating incidents, and mitigating risk by coordinating with customers, banks and law enforcement as needed.

The position requires strong analytical and communication skills to handle complex cases, lead a small team, and ensure compliance with UCC and Reg CC. In-office environment; benefits described in detail.