Fraud Detection & Investigation Lead — Remote

PNC Financial Services Group, Inc.; Strongsville (OH); Sur place; USD 41 000 - 76 000; Plein temps

Avantages offerts par ce poste

Medical/prescription coverage

401(k) with company match

Wellness program

Paid time off

Résumé du poste

PNC Financial Services Group, Inc. is seeking a Detection & Investigation Analyst Lead to join the Fraud Detection & Remediation organization. The role may be based in Birmingham, AL or Denver, CO, with potential for remote work in approved locations.

You will conduct complex investigations, manage risk, and lead staff to protect customers and the company. The position emphasizes strong analytical thinking, careful case management, and collaboration with stakeholders to mitigate fraud and AML

Qualifications

• University/college degree with < 1 year of professional experience or completion of a formal development program.
• In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience may be considered.
• Prefer AML/Sanctions policies and procedures knowledge, business ethics, and risk management principles.

Responsabilités

• Reviews and investigates customer cases to detect potential and actual loss and minimize fraud and risk.
• Performs early detection of suspicious activity and recommends disposition in line with policies.
• Prepares and maintains documentation of analysis and coordinates with internal/external stakeholders.

Connaissances

Investigations

Policy & risk judgment

Multi-tasking

Fraud investigations

Case records

Security incident reports

KYC procedures

Inbound calls handling

Alert queue handling

Phone/case balance

Description du poste

PNC Financial Services Group, Inc. is seeking a Detection & Investigation Analyst Lead to join the Fraud Detection & Remediation organization. The role may be based in Birmingham, AL or Denver, CO, with potential for remote work in approved locations.

You will conduct complex investigations, manage risk, and lead staff to protect customers and the company. The position emphasizes strong analytical thinking, careful case management, and collaboration with stakeholders to mitigate fraud and AML