Fraud Detection & Investigation Lead

PNC Financial Services Group, Inc.; Birmingham (AL); On-site; USD 41,000 - 76,000; Full time

Benefits offered by this job

Medical coverage

401(k) with match

Pension and stock plan

Paid holidays

Vacation days

Job summary

PNC Financial Services Group, Inc. is seeking a Detection & Investigation Analyst Lead to join the Fraud Detection & Remediation team. The role is based in Birmingham, AL, with possible shifts across multiple locations and 24/7/365 coverage to meet business needs.

The candidate will manage complex investigations, apply risk judgment, and handle multiple work streams while maintaining thorough case records and adhering to KYC procedures. Strong communication and analytical skills are essential.

Qualifications

• Roles at this level typically require a university/college degree with < 1 year of professional experience.
• In lieu of a degree, a comparable combination of education and experience may be considered.
• Relevant certifications or training in fraud detection or investigations are a plus.

Responsibilities

• Perform complex investigations and analysis.
• Create, maintain, and update formal case records.
• File security incident reports and complaints when required.

Skills

Investigations

Policy & risk

Multi-tasking

Fraud investigations

Case management

Incident reports

KYC procedures

High-risk calls

Alert queues

Channel balance

Education

Bachelors

Job description

PNC Financial Services Group, Inc. is seeking a Detection & Investigation Analyst Lead to join the Fraud Detection & Remediation team. The role is based in Birmingham, AL, with possible shifts across multiple locations and 24/7/365 coverage to meet business needs.

The candidate will manage complex investigations, apply risk judgment, and handle multiple work streams while maintaining thorough case records and adhering to KYC procedures. Strong communication and analytical skills are essential.