Fraud & Authentication Analyst I – Hybrid

First National Bank; Omaha (NE); Hybrid; USD 48,000 - 79,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k with Matching

Time Off Programs

Health Savings Account

Employee Banking

Growth Opportunities

Tuition Assistance

Disability Insurance

Job summary

First National Bank is seeking an Analyst I in Authentication and Contact Strategy to monitor for routine fraudulent activity, validate transactions with customers, and coordinate risk issues with relevant business units. The role supports risk management and fraud deterrence, requiring hands-on experience with fraud processes and data tools.

The position offers hybrid work where three days are in-office and two days are remote, with training onsite for approximately three months before

Qualifications

• Fraud experience is required.
• PRM knowledge is required.
• Excel is required.
• Business Objects experience is preferred.
• SQL experience is required.

Responsibilities

• Monitor, evaluate and investigate potential suspicious activity
• Work account takeover, fraud application, bust out, synthetic ID and other suspicious activity queues/reports
• Work with customers to validate high risk transactions or close and status accounts with confirmed fraud
• Engage business units to solve potential at risk issues
• Provide feedback to analysts and management on trends

Skills

Fraud experience

PRM

Tools

Excel

Business Objects

SQL

Job description

First National Bank is seeking an Analyst I in Authentication and Contact Strategy to monitor for routine fraudulent activity, validate transactions with customers, and coordinate risk issues with relevant business units. The role supports risk management and fraud deterrence, requiring hands-on experience with fraud processes and data tools.

The position offers hybrid work where three days are in-office and two days are remote, with training onsite for approximately three months before