Fraud Analytics & Payments Insight Analyst

IGT; Providence (RI); On-site; USD 45,000 - 57,000; Full time

Benefits offered by this job

401(k) contributions

Medical insurance

Dental and vision insurance

Paid time off

Tuition reimbursement

Wellness programs

Job summary

IGT is seeking a Fraud Analytics Analyst based in Providence, RI to prepare, present, and manage reporting of key performance metrics for the fraud team within the Payment Services department. You will work with data from payment gateways, KYC, and geolocation portals to develop KPIs and support leadership with ad-hoc analyses as fraud trends are identified and mitigated.

This role offers a path within a global gaming leader, with a starting compensation range of $45,000–$57,000 USD and a

Qualifications

• Bachelor’s degree or equivalent experience.
• Must have proficiency in Microsoft Excel.
• A team player who enjoys researching and has a strong desire to learn.
• Excellent communication skills, with the ability to understand business needs and interact at all levels of the business.
• Analytical, well organized, and detail-oriented.
• Ability to multi‑task and self‑prioritize to ensure deadlines are met in a timely manner.
• Passion for understanding and conquering the unknown.
• Must secure appropriate mandated gaming licenses as applicable.

Responsibilities

• Establish, generate, and maintain analytics specifically aimed to measure, monitor, and alert the business regarding shifts in the performance and operational risks of fraud management services.
• Update and publish weekly, monthly, and quarterly reporting packages detailing several key aspects of fraud monitoring for digital and retail payment and services performance for both internal and external (customers) stakeholders.
• Conduct in-depth data analysis, validation, and investigation as needed using multiple systems including payment gateway, KYC and geolocation portals, consolidating data, and manually manipulating large sets of data from gaming, payment, and identity validation systems.
• Participate in the team’s development of standard business intelligence tools, systems, methodologies, and procedures for data and information collection and outputs.
• Develop KPIs to assist management in tracking fraud queues and outcomes, to keep management informed of department activities such as the nature and status of investigations in progress.
• Gather and ensure new and future fraud reporting requirements are accurately analyzed, documented, developed, and implemented successfully.
• Identify payment and fraudulent activity trends and make recommendations on appropriate changes in order to minimize identified risk.
• Conduct in-depth data analysis, validation, and investigation as needed.
• Create ad-hoc reports as requested in a timely and accurate manner, assist leadership with various tasks and items as needed.
• Assist in all other fraud prevention related activities as required.

Skills

Microsoft Excel

Education

Bachelor’s degree or equivalent experience

Job description

IGT is seeking a Fraud Analytics Analyst based in Providence, RI to prepare, present, and manage reporting of key performance metrics for the fraud team within the Payment Services department. You will work with data from payment gateways, KYC, and geolocation portals to develop KPIs and support leadership with ad-hoc analyses as fraud trends are identified and mitigated.

This role offers a path within a global gaming leader, with a starting compensation range of $45,000–$57,000 USD and a