Fraud Analytics & Investigations Specialist

JPMorgan Chase & Co.; Plano (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

JPMorgan Chase & Co. | Global Security Investigations in Plano, TX seeks a Business Analysis & Reporting Specialist to review account activity, document findings in a Windows database, and ensure regulatory compliance within tight timelines.

You will manage a steady stream of calls from account holders, law enforcement, and internal lines about suspicious or fraudulent activity, isolate transactions by date/time/location, and obtain surveillance footage as needed.

Qualifications

• 2+ years of relevant experience (C2+ years) in investigations or security analytics.
• Strong analytical, decision-making, and communication abilities.
• Ability to work under strict timelines and maintain regulatory compliance.

Responsibilities

• Review account activity and document findings in a Windows-based database for investigations.
• Handle high volumes of calls from account holders, law enforcement, and internal teams about suspicious activity.
• Isolate relevant transactions by date/time/location and retrieve identified surveillance footage.

Skills

Analytical skills

Decision making

Communication skills

Attention to detail

Fast-paced environment

PC skills

Team relationships

Job description

JPMorgan Chase & Co. | Global Security Investigations in Plano, TX seeks a Business Analysis & Reporting Specialist to review account activity, document findings in a Windows database, and ensure regulatory compliance within tight timelines.

You will manage a steady stream of calls from account holders, law enforcement, and internal lines about suspicious or fraudulent activity, isolate transactions by date/time/location, and obtain surveillance footage as needed.