Fraud Analyst — Risk & Investigations (Flexible Hours)

East West Bank; Town of Texas (WI); On-site; USD 28,000 - 41,000; Full time

Job summary

East West Bank is seeking a Fraud Analyst to monitor and triage suspicious activity, analyze account risk, and support risk-related scenarios across the department. The role requires accuracy, discretion, and the ability to work with cross-functional teams in a fast-paced environment.

Candidates should have 1–2 years in loss prevention or retail banking, strong customer service, and flexibility to extend hours, including weekends when needed.

Qualifications

• 1–2 years in loss prevention or retail banking.
• Strong customer service track record.
• Knowledge of check fraud preferred.
• Flexible with extended hours.
• Organize and prioritize multiple tasks to deadlines.
• Demonstrates discretion and confidentiality.

Responsibilities

• Triages daily/periodic review of reports monitoring suspicious activity.
• Conducts analysis of account activity to assess risk.
• Uses bank systems to evaluate accounts needing special treatment.
• Supports business partners with risk-related scenarios.
• Meets departmental goals and provides feedback to improve procedures.
• Assists with validation testing for risk processes and upgrades.
• Conducts transaction analysis and supports investigations.

Skills

Loss prevention

Customer service

Check fraud knowledge

Confidentiality

Microsoft Word

Tools

MS Word

Outlook

Job description

East West Bank is seeking a Fraud Analyst to monitor and triage suspicious activity, analyze account risk, and support risk-related scenarios across the department. The role requires accuracy, discretion, and the ability to work with cross-functional teams in a fast-paced environment.

Candidates should have 1–2 years in loss prevention or retail banking, strong customer service, and flexibility to extend hours, including weekends when needed.