Fraud Analyst I: Investigations & Risk Mitigation

Truist; Wilson (AL); On-site; USD 42,000 - 64,000; Full time

Job summary

Truist is seeking a detail-oriented Fraud Analyst to research and mitigate risk across multiple intake channels within the Fraud Solution Service Delivery team. The role focuses on analyzing account activity, investigating transactions, and making compliant decisions in line with bank policies.

You will support internal and external partners and participate in ongoing fraud training to stay ahead of changing regulations.

Qualifications

• High school diploma or equivalent education and related training.
• One year of banking, financial industry or related experience; preferably in a branch, audit, compliance, legal, risk or lending related capacity.
• Ability to learn and perform complex processes in order to meet the spirit and letter of the procedures, policies and regulations that govern the department.
• Strong investigative, analytical, and critical thinking skills.
• Strong work prioritization and time management skills.
• Strong interpersonal, communication and client service skills.
• Proficiency in basic computer applications such as Microsoft Office software products.
• Ability to work in a high-stress, fast-paced, rapidly changing environment.
• Ability and willingness to work flexible hours as required by the function.
• Experience in investigation, law enforcement, or lending role
• Knowledge of Fraud regulations and/or related compliance requirements, including reporting and record retention requirements
• Experience in Fraud and/or compliance-related role, whether in a client facing or backroom/operational role

Responsibilities

• Analyze and decision Fraud Solution Service Delivery related cases or alerts.
• Utilize banking systems to investigate and research all transactional information to ensure that Fraud Solution Service Delivery requirements are met.
• Conduct client research.
• Use critical thinking skills to make well supported decisions relative to the alert type.
• Utilize internal and external applications to assist in the investigation and research of all applicable alerts.
• Efficiently and effectively resolve cases or alerts with awareness of all timelines as directed by Fraud Solution Service Delivery functions.
• Support effective communication with internal and external partners or clients.
• Participate Fraud related training that may include webinars, periodicals and self -study in order to stay abreast of any related changing laws and regulations.]
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Skills

Investigative skills

Analytical skills

Critical thinking

Time management

Interpersonal skills

Microsoft Office

Education

High school diploma

Associate Degree

Job description

Truist is seeking a detail-oriented Fraud Analyst to research and mitigate risk across multiple intake channels within the Fraud Solution Service Delivery team. The role focuses on analyzing account activity, investigating transactions, and making compliant decisions in line with bank policies.

You will support internal and external partners and participate in ongoing fraud training to stay ahead of changing regulations.