Fraud Analyst - Card & Banking Risk Investigator

Optum; Draper (UT); On-site; USD 60,000 - 107,000; Full time

Benefits offered by this job

Benefits package

Equity stock purchase

401k contribution

Incentive programs

Job summary

Optum is seeking a Fraud Analyst to join our on-site team in Draper, UT, focusing on monitoring and investigating banking and card fraud. You’ll analyze transaction data, identify risks, and coordinate with Operations, Compliance, and IT to resolve issues and protect customer accounts.

The role emphasizes strong analytical skills, experience with banking operations, and proficiency in Excel and SQL/Databricks for data analysis. Local candidates in Draper, UT or Eden Prairie, MN preferred.

Qualifications

• 2+ years in general banking operations.
• 2+ years in payment fraud investigation or financial crime risk management.
• 2+ years investigative and data analytical skills.
• 1+ years card fraud investigation or card processing experience.
• Proficient Excel (filter, sort, V-lookup).
• Database query experience (SQL, Databricks).
• Must reside and work onsite (Draper UT or Eden Prairie MN).

Responsibilities

• Perform in-depth analytical and data research within banking systems to investigate fraudulent and high-risk activity.
• Analyze data for trends and implement strategies to reduce risk and fraud.
• Take action when fraud is identified to prevent further incidents.
• Communicate with customers who are victims of fraud and help secure accounts.
• Contribute to development of fraud detection efforts.
• Collaborate with Operations, Compliance, and IT to resolve issues.
• Report significant issues to management and propose improvements.
• Balance priorities to meet deadlines.
• Participate in special projects as required.

Skills

Banking operations

Fraud investigation

Analytical skills

Card fraud investigation

Excel

SQL

Databricks

Education

Bachelor's degree in Finance/Accounting/IT

Tools

SQL

Databricks

Job description

Optum is seeking a Fraud Analyst to join our on-site team in Draper, UT, focusing on monitoring and investigating banking and card fraud. You’ll analyze transaction data, identify risks, and coordinate with Operations, Compliance, and IT to resolve issues and protect customer accounts.

The role emphasizes strong analytical skills, experience with banking operations, and proficiency in Excel and SQL/Databricks for data analysis. Local candidates in Draper, UT or Eden Prairie, MN preferred.