Franchise Training & Performance Leader

Leap Brands; Miami (FL); On-site; USD 110,000 - 170,000; Full time

Job summary

Leap Brands is seeking a Corporate Director of Training & Franchise Performance to lead onboarding, training development, field coaching, and ongoing franchise performance initiatives across a rapidly growing franchise network. This role focuses on building scalable systems, improving operational execution, and reinforcing accountability across multiple teams and locations.

The ideal candidate will drive structured training programs, deliver hands-on field coaching, and collaborate with

Qualifications

• 5+ years in corporate or franchise training, learning & development, sales performance, or operational leadership.
• Proven success building onboarding and training systems across multiple locations or teams.
• Experience facilitating corporate workshops, field coaching, conferences, and leadership development initiatives.

Responsibilities

• Lead onboarding and training initiatives for new franchise owners and their teams.
• Develop structured launch plans, onboarding roadmaps, and operational training programs.
• Ensure franchise locations are operationally prepared and commercially positioned for successful openings.
• Reinforce customer experience standards, operational processes, sales systems, and brand expectations.
• Facilitate classroom-based instruction and hands-on field training.
• Design, improve, and scale training programs across sales, leadership, operations, customer experience, and franchise performance.
• Develop SOPs, onboarding materials, presentations, accountability tools, playbooks, and educational resources.
• Build scalable systems for virtual learning, in-person workshops, ongoing education, and performance reinforcement.
• Standardize best practices and training structures across the franchise network.
• Support internal education platforms and continued learning initiatives.

Skills

Corporate Training

Franchise Training

Sales Performance

Field Coaching

Leadership Development

Job description

Leap Brands is seeking a Corporate Director of Training & Franchise Performance to lead onboarding, training development, field coaching, and ongoing franchise performance initiatives across a rapidly growing franchise network. This role focuses on building scalable systems, improving operational execution, and reinforcing accountability across multiple teams and locations.

The ideal candidate will drive structured training programs, deliver hands-on field coaching, and collaborate with