Franchise Sales Team Manager

World Travel Holdings Inc

Oregon

Hybrid

USD 90,000 - 100,000

Full time

11 days ago

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Benefits offered by this job

Comprehensive medical, dental, and vis

Company‑paid life and disability

401(k) with discretionary match

Paid time off and holidays

Travel discounts and employee perks

Employee Assistance Program (EAP)

Professional development and learning

Job summary

World Travel Holdings Inc is seeking a Franchise Sales Team Manager to lead the day‑to‑day execution of its franchise sales strategy for Dream Vacations and CruiseOne. Reporting to the Vice President of Sales, you will coach and develop a team of Franchise Development Managers and drive performance against recruitment objectives.

You will analyze sales data, optimize processes, partner with Marketing and Operations, and ensure an exceptional prospect experience throughout the franchise sales

Qualifications

Bachelor's degree in Business, Sales, Marketing, Communications, or related field.
3+ years of sales leadership, franchise sales, or related fields.
Proven ability to coach and develop high‑performing teams.
Strong analytics, forecasting, and data‑driven decision making.
Experience with CRM platforms and sales tooling.
Excellent communication and leadership skills.
Detail‑oriented with project management skills.

Responsibilities

Lead, coach, and develop a team of Franchise Development Managers to achieve franchise sales goals.
Monitor performance, provide coaching, remove obstacles, and support development.
Analyze performance metrics, pipeline activity, and recruitment results.
Develop KPIs, reporting, and insights for data‑driven decisions.
Partner with VP of Sales on forecasting, reviews, and planning.
Manage CRM processes, reporting, and data integrity across tools.
Develop training materials, playbooks, and enablement resources.
Support recruitment events and franchise onboarding workflows.

Skills

Sales leadership

Coaching & development

Analytical skills

Communication skills

Process improvement

Project management

Education

Bachelor's degree in Business, Sales, Marketing, Communications, or related field

Tools

HubSpot

SugarCRM

Salesforce

Microsoft Office

Job description

Overview

World Travel Holdings is seeking a Franchise Sales Team Manager to lead the day‑to‑day execution of its franchise sales strategy for Dream Vacations and CruiseOne. Reporting to the Vice President of Sales, this role is responsible for leading, coaching, and developing a team of Franchise Development Managers (FDMs) while driving performance against franchise sales and recruitment objectives. The Franchise Sales Team Manager serves as a key sales leader focused on optimizing team performance, improving sales processes, leveraging data and analytics, and ensuring the Franchise Development team has the tools, training, and support needed to achieve sales goals. This role partners closely with Marketing, Operations, Training, and other business leaders to drive growth and deliver an exceptional prospect experience throughout the franchise sales journey.

World Travel Holdings, headquartered in Fort Lauderdale, FL, is the nation’s largest cruise agency and an award‑winning leisure travel company with nearly 40 travel brands. Through owned brands and private‑label partnerships, we sell cruises, villas, resort day passes, and luxury travel services. With a top‑rated franchise, a UK cruise division, and a strong commitment to employee engagement and remote work, World Travel Holdings offers a people‑focused culture. Learn more: WorldTravelHoldings.com

About the Company

Team Leadership & Coaching

Lead, coach, and develop a team of Franchise Development Managers (FDMs) to achieve monthly, quarterly, and annual franchise sales goals.
Conduct regular one‑on‑one meetings to review performance, provide coaching, remove obstacles, and support professional development.
Monitor sales calls, conduct call reviews, and provide ongoing feedback to improve sales effectiveness, prospect engagement, and conversion rates.
Foster a high‑performance, collaborative, and accountable team culture focused on continuous improvement and results.

Sales Performance & Analytics

Drive achievement of franchise sales and recruitment targets through effective leadership, coaching, and performance management.
Analyze sales performance, lead conversion metrics, pipeline activity, and recruitment results to identify trends, opportunities, and areas for improvement.
Develop and communicate key performance metrics, reporting, and insights that support data‑driven decision‑making.
Partner with the Vice President, Sales on forecasting, performance reviews, and sales planning efforts.

Sales Operations & Process Improvement

Manage CRM processes, reporting, and data integrity through HubSpot, SugarCRM, and other sales tools.
Identify and implement process improvements, sales methodologies, and tools that enhance productivity and improve sales results.
Develop and maintain sales playbooks, process documentation, training materials, videos, and best practices to support consistency and performance across the team.
Ensure effective execution of recruitment and sales workflows throughout the prospect lifecycle.

Business Partnership & Recruitment Support

Collaborate with Marketing, Training, Operations, Contract Administration, and other departments to ensure alignment and support achievement of franchise sales objectives.
Support the planning, coordination, and execution of franchise recruitment events, including Discovery Days, webinars, trade shows, virtual events, and in‑person recruitment activities.
Monitor prospect feedback and recommend enhancements to improve the overall prospect experience and sales process.
Oversee the Franchise Administrator and related administrative functions to ensure accurate and timely execution of contracts, onboarding activities, compliance requirements, and sales support processes.

Qualifications

Bachelor's degree in Business, Sales, Marketing, Communications, or a related field preferred.
3+ years of experience in sales leadership, franchise sales, business development, sales operations, or a related field.
Demonstrated experience leading, coaching, and developing high‑performing sales teams.
Proven ability to drive sales results through performance management, analytics, and process improvement.
Strong analytical skills with the ability to translate data into actionable insights and recommendations.
Excellent communication, leadership, and interpersonal skills.
Experience managing sales pipelines, forecasting, and performance metrics.
Proficiency in Microsoft Office Suite, including Excel, PowerPoint, Word, and Teams.
Experience with CRM platforms such as HubSpot, SugarCRM, Salesforce, or similar systems.
Strong organizational, project management, and problem‑solving skills.
Self‑motivated, detail‑oriented, and results‑driven.
Experience developing training materials, sales enablement tools, and performance improvement programs is preferred.

Compensation and Benefits

Estimated Pay Range: $90,000 - $100,000/year

Comprehensive medical, dental, and vision coverage
Company‑paid life and disability insurance
401(k) with discretionary company match
Paid time off and holidays
Travel discounts and employee perks
Employee Assistance Program (EAP)
Professional development and learning opportunities

EEO Statement

World Travel Holdings is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to any status protected by applicable law.

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