Franchise Restaurant Manager: Lead Growth & Guest Experience

Dunkin' Donuts; Tempe (AZ); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive Salary

Monthly Bonus Program

Employee Meal Discounts

Medical, Dental, Vision, Rx Insurance

Paid Vacation

Job summary

Quality Brand Group LLC, a Dunkin' franchisee, seeks a Restaurant Manager to lead store operations in Tempe, AZ. You will recruit and develop team members, ensure quality service and cleanliness, and drive sales and profitability.

You will oversee shifts, coach staff, manage costs, and ensure guest satisfaction. Previous restaurant or supervisory experience, fluency in English, and a focus on training and development are required. The role offers a competitive salary, bonus program, and benefits.

Qualifications

• Must be able to fluently speak/read English.
• Restaurant, retail, or supervisory experience required.
• Guest focus – anticipate and understand guests’ needs and exceed expectations.
• Problem solving and decision making with analytic judgment.
• Ability to lead and develop a team and manage operations.

Responsibilities

• Leading operational excellence and controlling expenses.
• Achieving sales projections and providing excellent guest experience.
• Training and developing team members and managing shifts.
• Coaching, counseling, and performance management of staff.
• Overseeing purchasing, scheduling, and store facilities.

Skills

English fluency

Restaurant supervisory experience

Guest focus

Team building

Financial acumen

Job description

Quality Brand Group LLC, a Dunkin' franchisee, seeks a Restaurant Manager to lead store operations in Tempe, AZ. You will recruit and develop team members, ensure quality service and cleanliness, and drive sales and profitability.

You will oversee shifts, coach staff, manage costs, and ensure guest satisfaction. Previous restaurant or supervisory experience, fluency in English, and a focus on training and development are required. The role offers a competitive salary, bonus program, and benefits.