Restaurant Leader: Drive Guest Experience & Growth

Dunkin' Donuts; Peoria (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive Salary

Monthly Bonus Program

Employee Meal Discounts

Medical, Dental, Vision, Rx Insurance

Paid Vacation

Job summary

Quality Brand Group LLC (a Dunkin’ franchisee) in Peoria, AZ is seeking a Restaurant Manager to recruit and develop team members, implement standards of quality service and cleanliness, and drive sales and profitability.

The Restaurant Manager will oversee shifts, ensure food safety and guest experience, provide leadership to the team, and manage performance, training, and store operations to deliver a memorable guest experience.

Qualifications

• Must be able to fluently speak/read English.
• Restaurant, retail, or supervisory experience required.
• Guest Focus – anticipate and understand guests’ needs and exceed their expectations.
• Passion for Results – set compelling targets and deliver on commitments.
• Problem Solving and Decision Making – make good decisions based on analysis, experience and judgment.
• Building Effective Teams – get the right people in the right places, enabling them to make decisions and celebrate success as a team.

Responsibilities

• Leading operational excellence and guest experience.
• Managing P&L, sales projections, and cost controls.
• Recruiting, training, and developing team members.
• Ensuring 100% guest satisfaction and service quality.
• Overseeing scheduling, purchasing, and store maintenance.

Skills

Fluent English

Supervisory experience

Customer service focus

Job description

Quality Brand Group LLC (a Dunkin’ franchisee) in Peoria, AZ is seeking a Restaurant Manager to recruit and develop team members, implement standards of quality service and cleanliness, and drive sales and profitability.

The Restaurant Manager will oversee shifts, ensure food safety and guest experience, provide leadership to the team, and manage performance, training, and store operations to deliver a memorable guest experience.