Franchise Receivables Strategist — Portfolio & Risk

Choice Hotels International, Inc.; North Bethesda (MD); On-site; USD 66,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement benefits

Hotel discounts

Employee recognition programs

Job summary

Choice Hotels International, Inc. in North Bethesda, MD is seeking a Senior Analyst, Financial Account Management to own franchisee collections and protect the company’s financial interests.

You will lead end-to-end collection activities, negotiate pay arrangements, and partner with Legal on enforcement actions. You will collaborate with Finance, Franchise Sales, Operations and Legal to manage risk, escalation, and franchise relationships while maintaining strong communication and documentation

Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• 4+ years of experience in commercial collections, accounts receivable, credit, financial operations, or a related field.
• Demonstrated experience independently managing a portfolio of complex customer or business accounts.
• Experience negotiating payment arrangements and resolving complex financial disputes.
• Strong analytical and problem-solving skills with the ability to assess financial risk and develop appropriate recommendations.
• Strong interpersonal and relationship-management skills, including the ability to navigate difficult conversations and competing stakeholder priorities.
• Excellent written and verbal communication skills.
• Demonstrated ability to influence stakeholders without direct authority.

Responsibilities

• Manage an assigned territory and portfolio of franchisee accounts, with end-to-end accountability for collection activity and portfolio performance.
• Monitor accounts receivable balances, aging, payment trends, and other indicators to proactively identify delinquency and financial risk.
• Develop and execute account-specific collection strategies based on the franchisee’s financial position, payment history, operational circumstances, and overall relationship with the company.
• Establish appropriate contact strategies and maintain consistent communication with franchisees regarding outstanding balances and payment obligations.
• Negotiate payment arrangements and other solutions within established policies and authority levels.
• Maintain accurate and timely documentation of collection activities, commitments, disputes, and account status.

Skills

Financial analysis

Negotiation

Stakeholder management

Communication

Business judgment

Education

Bachelor’s degree in Finance, Accounting, Business Administration, or related field

Tools

Oracle Fusion Cloud

Salesforce

Job description

Choice Hotels International, Inc. in North Bethesda, MD is seeking a Senior Analyst, Financial Account Management to own franchisee collections and protect the company’s financial interests.

You will lead end-to-end collection activities, negotiate pay arrangements, and partner with Legal on enforcement actions. You will collaborate with Finance, Franchise Sales, Operations and Legal to manage risk, escalation, and franchise relationships while maintaining strong communication and documentation