Franchise POS & Tech Systems Specialist

WellBiz Brands, Inc.; Denver (CO); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Flexible time off and holiday schedule

Medical, dental, vision, and life insurance

Health Savings Account

401K match

Monthly allowance for spend at WellBiz Brands, Inc. owned brands

Cell Phone reimbursement

Free Employee Assistance Plan

Job summary

WellBiz Brands, Inc. in Denver, Colorado, seeks a Specialist in Franchise Tech Systems Support to optimize and maintain technology for its franchise operations. This role involves troubleshooting POS systems, supporting franchise transitions, and improving processes.

Ideal candidates will have strong software troubleshooting abilities and two years of relevant experience. The position includes benefits such as flexible time off, insurance, a 401K match, and a compensation range from $70,000 to $80,000 annually.

Qualifications

• Minimum two years of experience supporting, administering, or troubleshooting business-critical software systems.
• Experience with Mindbody and Booker highly valued.
• Ability to investigate ambiguous issues and communicate findings clearly.

Responsibilities

• Provide timely, professional support to franchisees and internal partners.
• Investigate and troubleshoot software/system issues.
• Assist with testing and implementation of new system functionality.

Skills

Software troubleshooting

Experience with appointment-based POS systems

Strong written communication

Attention to detail

Organizational skills

Education

Relevant professional experience or technical training

Tools

Microsoft Office Suite

Google Workspace

Job description

WellBiz Brands, Inc. in Denver, Colorado, seeks a Specialist in Franchise Tech Systems Support to optimize and maintain technology for its franchise operations. This role involves troubleshooting POS systems, supporting franchise transitions, and improving processes.

Ideal candidates will have strong software troubleshooting abilities and two years of relevant experience. The position includes benefits such as flexible time off, insurance, a 401K match, and a compensation range from $70,000 to $80,000 annually.