Franchise Performance Coach — Hybrid & Travel

JETSET Pilates

Dallas (TX)

Hybrid

USD 82,000 - 95,000

Full time

14 days+

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Benefits offered by this job

Competitive compensation

Health plan options

401(k) match

Flexible fitness & wellness membership

Paid time off and holidays

Professional development opportunities

Diversity and inclusion culture

Job summary

JETSET Pilates is seeking a Franchise Business Manager to partner with franchise owners and GMs, driving revenue growth, operational excellence, and brand consistency across studios. You will blend strategic coaching with hands-on support through KPI reviews, financial reviews, business planning, and field engagement.

Ideal candidates have 5–7+ years in franchise or studio operations, strong P&L experience, and comfort in a fast-paced startup environment.

Qualifications

Bachelor’s degree in Business, Operations, Finance, Hospitality, or related field.
5–7+ years in franchise or studio operations, multi-unit leadership, or business consulting.
3–5 years reviewing P&Ls and developing performance improvement plans.
Proven ability to positively impact revenue growth, utilization, conversion, and overall P&L performance.
Strong knowledge of hiring, training, performance management, and team development best practices.
Excellent written and verbal communication skills.
2 years of experience with Mindbody, AXLE, and BI/reporting tools.
Ability to travel regularly to support franchise partners in the field.

Responsibilities

Own the day-to-day business relationship for an assigned portfolio of franchisees.
Serve as the primary advisor to franchise owners and General Managers across operational, financial, and people-related topics.
Lead recurring consultative sessions and performance check-ins focused on execution, accountability, and growth.
Support franchisees through pre-opening, stabilization, and optimization phases of the business.
Fully own KPI analysis for assigned studios, including utilization, sales, retention, staffing costs, and profitability.
Review franchisee P&Ls and partner with owners on action plans to address cost control opportunities and performance gaps.
Coach franchisees on product mix, conversion, class schedule optimization, staffing, and utilization strategies.
Identify early warning signs of underperformance and proactively intervene with structured support plans.
Ensure franchisee adherence to brand standards, operating procedures, and required systems.
Conduct operational reviews, audits, and business evaluations as needed.