Franchise Launch & Ops Traveler

PopUp Marietta; Marietta (GA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Benefits eligible

401(k) eligible

Job summary

PopUp Bagels is seeking a Franchise Performance Manager based in one of the core markets. You’ll travel 75–90% of the time to launch and grow new shops, train crews on the PopUp way, and keep operations tight across markets.

You’ll partner with franchisees and internal teams to manage openings, coaching, and ongoing support, with responsibilities ranging from pre-opening planning to brand standards and guest experience. Frequent flying and field visits are required.

Qualifications

• 2 to 5 years in franchise ops, restaurants, retail, or hospitality management, with multi-unit or franchisee support a big plus
• Experience opening stores and training teams from scratch
• Enough business experience to talk P&L with an owner and enough hands-on experience to jump behind the counter during a rush
• The ability to earn trust from people ranging from founders to frontline crew
• Comfort juggling several openings and priorities without dropping any
• A preference for figuring things out yourself over waiting for a playbook
• Working knowledge of Excel, PowerPoint, and field reporting tools

Responsibilities

• Launch new shops with pre-opening planning through soft launch to grand opening day, including the training that gets a new team ready
• Train and coach franchisees and crews on standards, recipes, and guest experience in person and via webinars
• Maintain high standards with operational reviews on food safety, brand standards, and guest experience, plus growth plans with owners
• Handle issues as they arise, advise on P&L and local marketing, and manage logistics during openings
• Coordinate with Marketing, Training, Supply Chain, and Ops to ensure franchisees have what they need
• Travel frequently to support franchisee shops and openings, with lifting up to 25 lbs when needed

Skills

Franchise operations

Multi-unit / franchisee support

Store openings

P&L discussions

Trust building

Project juggling

Tools

Excel

PowerPoint

Field reporting tools

Job description

PopUp Bagels is seeking a Franchise Performance Manager based in one of the core markets. You’ll travel 75–90% of the time to launch and grow new shops, train crews on the PopUp way, and keep operations tight across markets.

You’ll partner with franchisees and internal teams to manage openings, coaching, and ongoing support, with responsibilities ranging from pre-opening planning to brand standards and guest experience. Frequent flying and field visits are required.