Franchise Growth & Operations Consultant

The UPS Store; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

The UPS Store NYC is seeking a Franchise Consultant to support, coach, and partner with franchise owners across the NYC market. You will analyze business performance, drive growth strategies, and help entrepreneurs succeed.

Candidates with experience in multi-unit operations, retail or franchise consulting who excel at relationship building will thrive in a collaborative, fast-paced environment.

Qualifications

• Experience in multi-unit operations or franchise consulting.
• Strong relationship-building and influencing skills.
• Financial and operational business acumen.

Responsibilities

• Consult with franchise owners on sales, profitability, operations, and growth strategies.
• Conduct business reviews and store evaluations.
• Coach and develop franchisees to maximize performance.
• Support remodels, ownership transfers, new store buildouts, and renewals.
• Lead networking and educational meetings that foster engagement.
• Serve as a liaison between franchise owners and corporate support teams.

Skills

Franchise Operations

Retail Experience

Relationship Building

Job description

The UPS Store NYC is seeking a Franchise Consultant to support, coach, and partner with franchise owners across the NYC market. You will analyze business performance, drive growth strategies, and help entrepreneurs succeed.

Candidates with experience in multi-unit operations, retail or franchise consulting who excel at relationship building will thrive in a collaborative, fast-paced environment.