Franchise Consultant

The UPS Store; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

The UPS Store NYC is seeking a Franchise Consultant to support, coach, and partner with franchise owners across the NYC market. You will analyze business performance, drive growth strategies, and help entrepreneurs succeed.

Candidates with experience in multi-unit operations, retail or franchise consulting who excel at relationship building will thrive in a collaborative, fast-paced environment.

Qualifications

• Experience in multi-unit operations or franchise consulting.
• Strong relationship-building and influencing skills.
• Financial and operational business acumen.

Responsibilities

• Consult with franchise owners on sales, profitability, operations, and growth strategies.
• Conduct business reviews and store evaluations.
• Coach and develop franchisees to maximize performance.
• Support remodels, ownership transfers, new store buildouts, and renewals.
• Lead networking and educational meetings that foster engagement.
• Serve as a liaison between franchise owners and corporate support teams.

Skills

Franchise Operations

Retail Experience

Relationship Building

Job description

What You'll Do

• Consult with franchise owners on sales, profitability, operations, and growth strategies
• Conduct business reviews and store evaluations
• Coach and develop franchisees to maximize performance
• Support remodels, ownership transfers, new store buildouts, and renewals
• Lead networking and educational meetings that foster engagement and best-practice sharing
• Serve as a key liaison between franchise owners and corporate support teams

What Makes a Great Fit?

• Multi-unit operations, retail, franchise, or business consulting experience
• Strong relationship-building and influencing skills
• Financial and operational business acumen
• Ability to coach, problem-solve, and drive results
• Comfortable working independently while supporting a portfolio of locations

Why UPS?

Join a Fortune Global 500 organization where you'll have the opportunity to make a direct impact on franchise success while growing your own career in a collaborative and innovative environment.

The UPS Store Franchise Consultant - NYC | Help Business Owners Thrive!

Ready to step beyond traditional operations and become a trusted business advisor?

The UPS Store is seeking a Franchise Consultant to support, coach, and partner with franchise owners throughout the NYC market. If you enjoy building relationships, analyzing business performance, driving growth strategies, and helping entrepreneurs succeed, this could be your next career move. The role supports franchisees through business planning, operations, sales growth, marketing initiatives, store development projects, and ongoing performance improvement.

Candidates residing in these areas will be ideally positioned to support the territory and build strong local partnerships.

Interested or know someone who would be a great fit?

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