Franchise Growth Director

Ugly Bagel Co; Nashville (TN); On-site; USD 115,000 - 135,000; Full time

Job summary

Ugly Bagel Co in Nashville seeks an experienced Director of Franchise Development to lead franchise recruitment and sales nationwide. This hands-on role requires building scalable development systems, owning the end-to-end sales process, and driving multiunit deals with the CEO and marketing teams.

You will recruit, qualify, and close franchise partnerships, travel for candidate meetings and industry events, and help grow Ugly Bagel into a national franchise brand through strategic leadership.

Qualifications

• Minimum 5 years in franchise development or related growth role.
• Proven track record closing franchise agreements.
• Understanding of recruitment, disclosure procedures, and sales processes.
• Experience selling franchise opportunities to investors and multiunit operators.
• Proficient with CRM, prospect management, and sales reporting.
• Excellent communication and relationship-management skills.
• Willingness to travel; Nashville area residency or relocation required.

Responsibilities

• Own and execute the franchise development sales process from prospect identification through executed franchise agreements.
• Generate, qualify, nurture, and convert prospective single-unit and multiunit franchise candidates.
• Conduct discovery calls, franchise presentations, candidate interviews, and development meetings.
• Build and maintain relationships with qualified franchise investors, operators, and strategic partners.
• Coordinate candidate Discovery Days, leadership meetings, and franchise development activities.
• Manage the candidate qualification process to ensure prospective franchisees meet financial, operational, and cultural requirements.
• Work with executive leadership and franchise counsel to ensure appropriate franchise disclosure and sales compliance procedures are followed.
• Consistently achieve established franchise development and signing objectives.
• Manage and optimize an existing franchise prospect database and active development pipeline.
• Maintain accurate prospect records, sales activities, follow-up schedules, and opportunity tracking within the CRM.
• Collaborate with marketing leadership to develop and optimize franchise lead-generation campaigns.
• Leverage digital prospecting, LinkedIn, targeted outreach, webinars, and industry relationships.
• Analyze lead quality, conversion rates, acquisition costs, and sales performance to improve results.
• Develop reporting and forecasting processes for executive leadership.

Skills

Franchise development

Franchise sales

Negotiation

CRM platforms

Prospect management

Relationship building

Travel readiness

Entrepreneurial mindset

Tools

CRM platforms

Sales reporting tools

Job description

Ugly Bagel Co in Nashville seeks an experienced Director of Franchise Development to lead franchise recruitment and sales nationwide. This hands-on role requires building scalable development systems, owning the end-to-end sales process, and driving multiunit deals with the CEO and marketing teams.

You will recruit, qualify, and close franchise partnerships, travel for candidate meetings and industry events, and help grow Ugly Bagel into a national franchise brand through strategic leadership.