Franchise Growth Account Executive

OPENLANE; Carmel (IN); Remote; USD 54,000 - 66,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K match

Paid vacation

Maternity leave

Paternity leave

Disability insurance

Life Insurance

Tuition reimbursement

EAP program

Volunteer day

Career development

Job summary

OPENLANE is seeking a Franchise Account Executive in the CST time zone to drive territory growth and exceptional customer experiences. You will coordinate with internal teams and outside sales to support customers, ensuring they have what they need to succeed in our digital marketplace.

The role requires 3-5 years in inside sales or account management, a strong Google Suite background, and a proactive, collaborative mindset to exceed goals and deliver measurable outcomes.

Qualifications

• 3-5 years of sales and/or account management experience.
• Strong understanding of online technologies and proficiency in Google Suite offerings.
• Proven proactive problem-solver with end-to-end ownership.
• Excellent oral and written communication skills focused on customer service.

Responsibilities

• Align internal and external stakeholders to commit to objectives and outcomes.
• Serve as central point of contact to provide product expertise and technical support to customers.
• Monitor and measure performance and sales for assigned territories; intervene to protect performance and satisfaction.
• Listen to stakeholders and align technology and processes to meet needs and grow the business.
• Coordinate with operations to ensure timely resolution of issues and maintain stakeholder communication.
• Educate external stakeholders on program features and enhancements.
• Coach customers on best practices to maximize success in our marketplace.

Skills

Sales experience

Account management

Google Workspace

Communication skills

Travel ready

Education

Bachelor's Degree

Tools

Salesforce

DOMO

Job description

OPENLANE is seeking a Franchise Account Executive in the CST time zone to drive territory growth and exceptional customer experiences. You will coordinate with internal teams and outside sales to support customers, ensuring they have what they need to succeed in our digital marketplace.

The role requires 3-5 years in inside sales or account management, a strong Google Suite background, and a proactive, collaborative mindset to exceed goals and deliver measurable outcomes.