Franchise Development & Onboarding Coordinator

Twin Peaks Restaurants; Dallas (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Twin Peaks Restaurants in Dallas, TX seeks a corporate/franchise support professional to assist the Franchise Development team from initial contact through contract execution and onboarding of new groups.

The role includes preparing presentations, managing documents, coordinating travel, and supporting real estate and design efforts while liaising with legal and executive leadership. Office-based with travel as needed.

Qualifications

• Bachelor’s degree preferred.
• 2+ years of sales experience is expected.
• Familiarity with franchise industry, FDD, and legal documents is a plus.
• Excellent written and verbal communication, organized and discreet.
• Proficient with MS Office, CRM software, and PDF tools.

Responsibilities

• Provide Administrative Support to VP of Franchise Development and Director of Design/Architecture.
• Guide prospective franchisees through the sales process and explain FDD, testing, interviews, and filings.
• Develop and update PowerPoint presentations, brochures, and sales packets.
• Manage franchise documentation, renewals, and compliance with laws and corporate policies.
• Relay Real Estate information to candidates from internal teams as needed.
• Report weekly activities to franchise development team and directors.
• Coordinate with legal on franchise updates and binding agreements as needed.
• Assist with information requests from Twin Peaks Legal Dept.
• Review existing franchisee renewal eligibility and prepare notices.
• Prepare letters/notices to franchisees per franchise agreement.
• Manage Franchise development ShareFile portal and CRM portal.
• Maintain tracking reports, tools, and department packages.
• Organize real estate inquiries and gather site information; arrange travel.
• Prepare and assist with real estate/design presentations; participate in trade shows.

Skills

Sales experience

Franchise knowledge

Communication & teamwork

Time management

Confidentiality

Education

Bachelor’s degree preferred

Tools

Microsoft Office

CRM software

Adobe Acrobat

PowerPoint

Excel

Word

Outlook

Job description

Twin Peaks Restaurants in Dallas, TX seeks a corporate/franchise support professional to assist the Franchise Development team from initial contact through contract execution and onboarding of new groups.

The role includes preparing presentations, managing documents, coordinating travel, and supporting real estate and design efforts while liaising with legal and executive leadership. Office-based with travel as needed.