Franchise Business Consultant - Los Angeles, CA

Gosh Enterprises Inc; Los Angeles (CA); Remote; USD 85,000 - 110,000; Full time

Job summary

An established industry player is seeking a Franchise Business Consultant to drive success for franchisees across a dynamic territory. This role involves extensive travel and the opportunity to make a significant impact by advising franchise owners on operational excellence and strategic initiatives. You will leverage your strong communication and leadership skills to foster relationships and implement effective business strategies. Join a forward-thinking company that values innovation and offers a comprehensive benefits package, including health insurance and flexible schedules, making this an exciting opportunity for growth and development in the franchise sector.

Benefits

Paid Time Off

Health Insurance

Dental Insurance

Retirement Benefits

Gym Memberships

Commuting Assistance

Flexible Schedules

Employee Discounts

Qualifications

• 5-7 years of experience in restaurant or franchise operations.
• Strong relationship-building and communication skills.
• Ability to travel up to 80% of the time.

Responsibilities

• Advises franchisees on business operations and success strategies.
• Conducts operational evaluations and ensures adherence to standards.
• Collaborates with teams to launch operational programs.

Skills

Relationship Building

Communication

Financial Acumen

Problem Solving

Negotiation

Leadership

Microsoft Office

Education

Bachelor's Degree

Master's Degree

Tools

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Microsoft Outlook

Job description

Franchise Business Consultant - Los Angeles, CA

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Overview

The Franchise Business Consultant is responsible for advising and assisting franchisees in all appropriate areas of their business. The Business Consultant will be assigned a territory consisting of approximately 50 restaurants. This position will work from home and travel extensively within the assigned territory.

Accountabilities

1. Achieves financial and operational results through effective oversight of operations programs and initiatives.
2. Completes targeted visits to restaurants and Franchise Owners (FOs), providing exemplary business consulting services to drive their success.
3. Plans field time efficiently, utilizing all systems and tools needed for effective visits.
4. Collaborates with cross-functional teams such as R&D, marketing, purchasing, training, etc., to launch and achieve results for operations programs and initiatives, ensuring all FOs participate.
5. Builds leadership within franchisees; provides ongoing leadership related to operations management.
6. Launches new operational programs, food products, or promotional items aligned with the marketing calendar.
7. Ensures adherence to specifications, Standard Operating Procedures, and Food Safety procedures, representing the brand properly.
8. Conducts operational evaluations and follow-up procedures.
9. Encourages franchise participation in the Customer Experience program, using data to coach and recognize operators.
10. Implements the brand marketing plan.
11. Reviews P&L reports regularly, analyzes performance, and develops improvement action plans with FOs.
12. Formulates action plans and sets deadlines for compliance and improvements.
13. Maintains customer complaint resolution procedures and addresses issues at the restaurant level with FOs.
14. Works through FOs to resolve critical issues promptly.

Position Requirements

• Bachelor's or master's degree with 5-7 years of experience in restaurant or franchise operations.
• Experience in quick service, multi-unit franchise operations, or hospitality industry.
• Strong relationship-building, communication, and influencing skills.
• Ability to travel up to 80% of the time.
• Financial acumen, analysis, problem-solving, negotiation, and influencing skills.
• Proven leadership, motivation, accountability, and development skills for franchise partners.
• Ability to prioritize and organize multiple projects with flexibility and urgency.
• High drive with a track record of achieving results.
• Excellent written and oral communication, organization, and problem-solving skills.
• Proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook).

Benefits Offered

• Paid time off
• Health, dental insurance
• Healthcare spending or reimbursement accounts (HSAs or FSAs)
• Retirement benefits
• Gym memberships or discounts
• Commuting/travel assistance
• Flexible schedules
• Employee discounts

Additional Details

Salary: $85,000 - $110,000

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Sales and Business Development

Industries

Restaurants