Franchise Business Consultant (EST or CST Time Zone Based)

Blue Rock Search, LLC; United States; Hybrid; USD 70,000 - 90,000; Full time

Job summary

A leading franchisor in the United States is seeking a Franchise Business Consultant to support emerging franchisees and improve internal processes. The ideal candidate should have over 5 years of experience in franchise operations or business consulting, strong analytical skills, and the ability to build relationships. This role involves travel up to 50% and offers an exciting opportunity to make a lasting impact on franchise performance.

Qualifications

• 5+ years of experience in franchise operations or business consulting.
• Experience supporting multi-unit or franchise-based business models.

Responsibilities

• Serve as a trusted advisor to franchisees, providing ongoing coaching and support.
• Build strong, positive relationships with franchise owners.
• Ensure franchise locations adhere to brand standards.
• Conduct regular on-site visits to evaluate operations.
• Analyze financial statements and operational data.
• Support new franchise openings and ownership transitions.
• Partner with directors to coordinate cross-functional resources.
• Deliver reporting on franchise performance.

Skills

Strong understanding of franchise business models

Proven ability to analyze financial and operational data

Excellent communication skills

Coaching and relationship-building skills

Solutions-oriented mindset

Job description

Blue Rock Search is partnered with a leading automotive retail franchisor to identify their next Franchise Business Consultant. This role is ideal for an experienced FBC seeking meaningful career growth and the opportunity to help build and shape a department within a rapidly expanding 200+ unit franchisor. Our client is looking for a highly engaged, driven, and collaborative professional who is passionate about the franchising space and eager to make a lasting impact. In this position, you will support a portfolio of approximately 10 emerging franchisees at a time, providing hands‑on guidance to help them succeed and grow. In addition, you will play a key role in evaluating and improving internal processes, contributing to the evolution of the brand’s franchise support systems.

This is a unique opportunity to be the first hire in this function for a company that has recently expanded its platform through the acquisition of a design brand. They are seeking a franchise support professional who is excited to make an immediate impact, influence best practices, and grow alongside the organization. If you enjoy traveling (up to 50%) and are passionate about helping small business owners thrive, this is an exceptional opportunity to take your career to the next level.

Key Responsibilities

• Serve as a trusted advisor to franchisees, providing ongoing coaching and support to drive business performance
• Build strong, positive relationships with franchise owners, fostering trust and long‑term partnership
• Ensure franchise locations adhere to brand standards, operational procedures, and customer service expectations
• Conduct regular on‑site visits to evaluate operations, provide hands‑on support, and deliver actionable recommendations
• Analyze financial statements, including P&Ls, and operational data to identify trends and improvement opportunities
• Support new franchise openings and ownership transitions, providing guidance on ramp‑up, training, and revenue targets
• Partner with the Franchise Operations Director to coordinate cross‑functional resources and support for franchisees
• Lead regular consultation calls focused on operations, customer experience, training, and KPI performance
• Provide guidance on hiring, training, and team development at the franchise level
• Deliver regular reporting on franchise performance, including KPIs, compliance, and progress against action plans
• Proactively identify challenges and implement solutions to improve franchisee performance
• Perform additional duties as assigned

Qualifications

• 5+ years of experience in franchise operations, business consulting, or a related field
• Experience supporting multi‑unit or franchise‑based business models

Required Skills

• Strong understanding of franchise business models, including operations, marketing, and financial management
• Proven ability to analyze financial and operational data and translate insights into action
• Excellent communication, coaching, and relationship‑building skills
• Highly proactive, solutions‑oriented mindset with strong problem‑solving abilities

Preferred Skills

• Ability and willingness to travel regularly for on‑site franchise support (up to 50%)
• Experience with business management systems, CRM platforms, and performance tracking tools