Franchise Business Coach

City Wide Facility Solutions; Lenexa (KS); Remote; USD 90,000 - 105,000; Full time

Job summary

City Wide Facility Solutions seeks a Franchise Business Performance Coach to lead and support franchisees across several states. This role focuses on operational aspects such as business planning and revenue growth while fostering positive relationships. Ideal candidates should have extensive operations experience, strong communication skills, and proficiency in relevant tools, crucial for driving success within the franchise system.

Benefits

Comprehensive benefits (medical, dental, vision)

401k

PTO

Community-based enrichment opportunities

Flexible work atmosphere

Qualifications

• 5+ years in senior operations role or franchise business consultant.
• 3+ years in account management within a designated territory.
• Exceptional communication and presentation skills.

Responsibilities

• Support franchisees by leading, coaching, and training.
• Consult with owners on financial statements and budgets.
• Travel up to 60% of the time to support franchise locations.

Skills

Leadership

Communication

Collaboration

Influence

Financial Analysis

Education

Business degree (preferred)

Tools

Microsoft Office

Power BI

CRM-type databases

Job description

Are you skilled at building strong, professional relationships while also driving business growth? Do you have a history of success in your current position? If you can answer yes to these questions, City Wide Franchise presents a fantastic opportunity for you!

We are in search of a dynamic leader to join our team as a Franchise Business Performance Coach (FBC). The ideal candidate may be located in AZ, CO, IA, KS, MO, OK, TX or UT with an ability to travel to their assigned locations and the corporate office. FBCs are considered the “First Choice” for our franchise owners, providing support across all operational aspects including business planning, P&L management, B2B sales strategy, marketing, and human resources. FBCs assist owners in reaching their lifestyle, equity, and income objectives as outlined by City Wide’s distinctive business model.

Our franchisees run successful businesses, with an average revenue of $7.5M, collectively achieving a 20% year-over-year revenue growth through our established B2B business model. City Wide has an ambitious goal of reaching $1B as a franchise system by 2026 and aims to enter the Top 100 franchise brands globally.

This role offers a base salary range of $90-105k, along with a target bonus of 20k.

What you will do...

• Support 10-15 City Wide franchisees throughout the U.S. by leading, coaching, and training franchisees in all aspects of our business.
• Model our vision of being “First Choice” by fostering a positive, proactive, and professional relationship with franchisee owners and their team.
• Maintain a productive schedule of in-person visits and phone calls with franchise owners.
• Support franchisee revenue growth and profitability, by increasing $1M in sales per year.
• Support assist and influence franchise owners to follow City Wide’s brand and operational standards.
• Work with franchise owners to develop their workforce and maintain appropriate staffing through their growth cycle.
• Consult with franchise owners to better understand financial statements and develop yearly budgets that reflect the goals for their business.
• Facilitate franchise performance groups, new franchisee training, and other group presentations (regional, and local trainings).
• Travel up to 60% of time (with overnight stays) to assigned franchise locations.

Requirements:

• The ideal candidate should reside in one of the following states: AZ, CO, IA, KS, MO, TX, OK, UT.
• A Business degree is preferred but not mandatory.
• At least 5 years of experience in a senior operations role, such as leading sales or operations, or in a capacity as a franchise business consultant.
• Minimum of 3 years of experience in account management within a designated territory.
• Demonstrated experience working collaboratively with senior leaders or business owners to drive revenue growth, showcasing a history of success and the ability to influence.
• In-depth understanding of the financial aspects of business operations, including profit and loss management, market dynamics, competitive landscape, and industry trends.
• Exhibit integrity, honesty, and uphold the values that reflect City Wide’s mission and culture.
• Exceptional communication skills, both written and verbal, including the ability to deliver formal presentations.
• Ability to lead, influence, and foster effective relationships built on trust.
• Capability to grasp technological initiatives and effectively share that knowledge with others.
• Proficient in Microsoft Office, Power BI, and CRM-type databases.

City Wide Franchise offers a competitive compensation structure to include bonus and comprehensive benefits, including medical, dental, vision, life insurance, short- and long-term disability insurance, PTO, and 401k.

In addition, City Wide Franchise prides itself on a culture rich in history and collaboration, within an exciting, fast-paced, and flexible work atmosphere that fosters continual learning and development. As a people-centered culture, we also offer community-based enrichment, including paid time to support charities of choice!

More on City Wide...

City Wide Franchise is a fast-growing company with over 100 franchise locations across the US and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We continue to experience high growth and profitability across our franchise business. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve.

Read more about City Wide at www.gocitywide.com

City Wide is an Equal Opportunity Employer.