Franchise Business Coach

Scenthound Franchising; Jupiter (FL); Remote; USD 50,000 - 90,000; Full time

Job summary

Join a pioneering company that is transforming the dog care industry! As a Franchise Business Coach, you will be the key support for franchisees, ensuring their success through guidance on operational stability, profitability, and adherence to brand standards. With a focus on strategic development and relationship management, you will play a vital role in the expansion of a rapidly growing franchise. This position offers the chance to work in a fun, energetic environment while making a positive impact on the lives of dogs and their owners. If you're ready to take your coaching skills to the next level, this opportunity is for you!

Benefits

Health insurance

Dental insurance

Vision insurance

Paid time off

Company Paid Life and AD&D Insurance

Short Term Disability

Employee Assistance Program

401k plan with company match

Free grooming services for your dog

Energetic work environment

Qualifications

• 3+ years in Franchise Business Coaching or similar experience.
• Strong relationship management and coaching skills required.

Responsibilities

• Monitor compliance with development schedules and opening dates.
• Provide support for pre-opening projects and training.

Skills

Franchise Business Coaching

Relationship Management

Coaching Skills

Strategic Planning

Education

Bachelor's Degree

Job description

COMPANY OVERVIEW:

Scenthound is the first membership-based franchise providing affordable and accessible wellness-focused dog care. Dogs need consistent care to keep all their parts healthy, from their Skin and Coat to their Ears, Nails, and Teeth. At Scenthound we’re committed to providing every dog with the care necessary to help maintain their health and keep them clean and happy. Franchising since 2019, our revolutionary concept, technology-driven strategy, and proven model are fueling rapid nationwide growth. On pace to have over 200 locations open by the end of 2025, Scenthound is establishing itself as the preeminent solution for routine and preventive dog care.

POSITION SUMMARY:

A Franchise Business Coach is the main point of contact for franchisees in their region. The FBC’s coaching and support focuses on three primary functions: pre-opening and Scenter development support; post-opening support and coaching focused on operational stability and profitability; and adherence to Scenthound Brand Standards. This position reports to the Director of Franchise Support.

RESPONSIBILITIES:

1. Monitor and track compliance with multi-unit development agreement schedules and contract required opening dates.
2. Provide weekly support and management of Scenter pre-opening projects, with a focus on timely completion of project milestones, training resources, hiring, membership pre-sale, and adherence to Brand Standards.
3. Travel to all Scenter openings within region to provide onsite support and training in preparation for Friend and Family and Grand Opening of Scenter.
4. Be the main point of contact for all Franchise Partner support needs.
5. Monitor, review, and coach Franchise Partners on business metrics, key performance indicators, and profit and loss analysis. Provide coaching to achieve operational stability and profitability using metrics and relevant KPIs.
6. Serve as advocate for Franchise Partners by providing feedback, recommending process improvements, and identifying system-wide opportunities to Scenthound Scentral teams.
7. Conduct regular Operations Performance Check and create action plans based on outcome.
8. Verify Franchise Partner compliance with all Scenthound Brand Standards through monthly and quarterly promotions, operational standards, and system-wide changes.

REQUIREMENTS:

1. 3+ years in previous Franchise Business Coaching role or similar experience
2. Bachelor’s Degree Preferred
3. Strong relationship / people management and coaching skills
4. Ability to create and implement strategic changes and processes for internal and external use
5. Travel required up to 50%
6. Texas or Colorado candidates preferred

BENEFITS:

1. Health insurance
2. Dental insurance
3. Vision insurance
4. Paid time off
5. Company Paid Life and AD&D Insurance
6. Short Term Disability
7. Employee Assistance Program
8. Health Care FSA & Dependent Care FSA
9. 401k plan with company match
10. Free grooming services for your dog
11. Energetic, fun, loving work environment
12. Unlimited growth potential with an expanding business

This is a remote position.