Franchise Billing Specialist | Full-Charge Bookkeeping

City Wide; Lenexa, Northern (KS, KY); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Basic Life Insurance

Voluntary Life Insurance

Accident Insurance

Critical Illness Insurance

Short Term Disability

Job summary

City Wide is seeking a Billing Specialist to provide high-quality bookkeeping, billing, and accounting support to our franchise network. You will manage consolidated billing accounts and deliver full-charge bookkeeping services for multiple franchise locations, serving as a trusted resource for franchise owners.

The ideal candidate has strong accounting fundamentals, accuracy, and comfort using accounting software, with the ability to balance multiple priorities while delivering outstanding

Qualifications

• Associate degree in Accounting, Business, Finance, or related field; equivalent relevant work experience.
• 2-3 years of full-charge accounting, bookkeeping, billing, or closely related experience.
• Experience preparing financial statements, including income statements.
• Strong understanding of accounts receivable, accounts payable, cash reconciliation, and general bookkeeping practices.
• Proficiency with Microsoft Outlook, Excel, and automated accounting software.
• Strong attention to detail and ability to produce highly accurate work.
• Excellent problem-solving skills and ability to proactively identify and resolve issues.
• Customer-service mindset with ability to support franchise owners while following established company procedures.
• Strong communication skills and comfort explaining accounting software and processes to users with varying levels of experience.
• Ability to manage multiple accounts, deadlines, and priorities in a fast-paced environment.

Responsibilities

• Create, maintain, and support consolidated billing accounts for franchise locations.
• Provide full-charge bookkeeping for multiple franchisees and prepare income statements and other reports.
• Reconcile accounts receivable, accounts payable, cash, and other records for accurate reporting.
• Provide training and hotline support for accounting software to franchise owners and staff.
• Build positive relationships with franchise owners, internal teams, and external contacts.
• Review accounting policies and suggest practical process improvements.
• Prepare internal financial reports and assist with financial analysis.
• Support audit activities related to franchisee records.
• Develop and improve best practices for outsourced bookkeeping and software usage.
• Maintain organized, accurate, and timely documentation per company procedures.

Skills

Attention to detail

Problem solving

Customer service mindset

Strong communication

Multitasking

Education

Associate degree in Accounting, Business, Finance, or related field

Tools

Microsoft Outlook

Excel

Accounting software

Job description

City Wide is seeking a Billing Specialist to provide high-quality bookkeeping, billing, and accounting support to our franchise network. You will manage consolidated billing accounts and deliver full-charge bookkeeping services for multiple franchise locations, serving as a trusted resource for franchise owners.

The ideal candidate has strong accounting fundamentals, accuracy, and comfort using accounting software, with the ability to balance multiple priorities while delivering outstanding