Framing Team Lead & Sales Coach

Michaels; DeKalb (IL); Hybrid; USD 22,000 - 30,000; Full time

Job summary

The Michael's Companies in DeKalb, IL is seeking a Frame Manager to lead a team of framers, build strong relationships with customers, and drive custom framing sales. You will plan workloads with the Store Manager to ensure on-time delivery of framing solutions for art.

Responsibilities include enforcing SOPs, managing inventory and shrink, mentoring new team members, and serving as Manager on Duty. The role supports omni‑channel processes and requires standing for long periods with occasional

Qualifications

• Basic computer skills.
• Retail management experience preferred.
• Experience leading a sales team.
• Previous custom framing experience preferred.

Responsibilities

• Lead and coach a team of framers to improve customer relationships.
• Drive custom framing sales and plan workload with Store Manager.
• Assist customers in creating framing solutions for their art.
• Manage inventory, shrink and safety programs; ensure SOP compliance.

Skills

Basic computer skills

Job description

The Michael's Companies in DeKalb, IL is seeking a Frame Manager to lead a team of framers, build strong relationships with customers, and drive custom framing sales. You will plan workloads with the Store Manager to ensure on-time delivery of framing solutions for art.

Responsibilities include enforcing SOPs, managing inventory and shrink, mentoring new team members, and serving as Manager on Duty. The role supports omni‑channel processes and requires standing for long periods with occasional